Catherine Javaid
Burke,VA
Summary
Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives.
Results-driven [Job Title] with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
49
49
years of professional experience
Work History
Business Owner
VIA-Services LLC
Burke, VA
04.1986 - 12.2019
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Put together realistic budgets based upon costs and fees for successfully operating business using Excel
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Responsible for hiring and firing personnel and training
- Trained and coached new and existing employees to boost staff productivity.
- Employed prompt decision-making and in-depth research to resolve issues.
- Capitalized on social media platforms to increase market awareness and recruit sales agents.
- Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
- Created and monitored promotional approaches to increase sales and profit levels.
- Prepared bank deposits and handled business sales, returns and transaction reports.
Defense Contractor Analyst
Presearch
Arlington, VA
12.1975 - 03.1986
- Handled crisis situations at client sites using training and calm, level-headed style.
- Protected people and property with high-quality security services.
- Dealt professionally with different levels of personnel and general public.
- Collected, arranged and input information into database system.
- Developed and updated tracking spreadsheets using Evcel.
- Generated reports detailing findings and recommendations using Word.
- Maintained energy and enthusiasm in fast-paced environment.
- Increased customer satisfaction by resolving issues.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
Congressional Aide
US House Of Representatives
Washington, DC
07.1974 - 10.1975
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Handled client correspondence and tracked records to foster office efficiency.
- Supported staff on special assignments and ad hoc projects.
- Provided ease of access and navigation for important data by compiling, organizing and uploading organizational documents to Excel database.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
English Teacher
Titusville High School
Titusvillel, PA
09.1970 - 06.1974
- Prepared and implemented lesson plans covering required course topics.
- Led interesting and diverse group activities to engage students in course material.
- Prepared comprehensive English curriculum for multiple classes.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
- Helped students develop important learning skills and good study habits useful in trade school or college education.
Education
Bachelor of Arts -
Grove City College
Grove City, PA06.1970
Skills
Proficient in Microsoft Word, Excel and Google Search
Excellent communicator - both writing and speaking
Very fast on keyboard 80 wpm
Familiar with all aspects of running office
Background in customer service and client retention
Consistently achieved highest sales in franchise
Timeline
Business Owner
VIA-Services LLC
04.1986 - 12.2019
Defense Contractor Analyst
Presearch
12.1975 - 03.1986
Congressional Aide
US House Of Representatives
07.1974 - 10.1975
English Teacher
Titusville High School
09.1970 - 06.1974
Bachelor of Arts -
Grove City College
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