Summary
Overview
Work History
Education
Skills
Timeline
Generic

Catherine Jordan

Abbeville

Summary

Dependable professional with a proven track record at RPM Pizza, excelling in customer service and timely deliveries. Recognized for fostering positive relationships and enhancing customer satisfaction through active listening and efficient problem resolution. Skilled in payment collection and inventory management, consistently contributing to team success in fast-paced environments.

Overview

2026
2026
years of professional experience

Work History

Domino's Delivery Driver/CSR, Sales

RPM Pizza
12.2016 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
  • Fostered positive working relationships with regular customers.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Kept detailed records of deliveries and money received from customers.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services, and company information.

Customer Service Cashier

Walmart
01.2016 - 08.2016
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Enhanced store security by identifying and reporting suspicious activities.
  • Monitored inventory at checkout, ensuring high-demand items were always in stock.
  • Enhanced customer experience by providing prompt and accurate transactions.
  • Upheld strict adherence to store policies and regulations, minimizing potential financial discrepancies.
  • Performed cash, card, and check transactions to complete customer purchases.

Cashier

Super One Foods
2012 - 05.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.

Education

Lafayette High School
Lafayette, LA
05-2006

Skills

  • Positive attitude
  • Customer service
  • Teamwork and collaboration
  • Dependable and reliable
  • Stocking and inventory
  • Payment collection
  • Active listening
  • Follows Direction

Timeline

Domino's Delivery Driver/CSR, Sales

RPM Pizza
12.2016 - Current

Customer Service Cashier

Walmart
01.2016 - 08.2016

Cashier

Super One Foods
2012 - 05.2015

Lafayette High School

Similar Profiles

CREATE PROFILE