Catherine Katchmeric
Ferris State Rec
Ypsilanti
1
Certification
6
years of professional experience
Dedicated lifeguard and park service officer skilled in emergency response coordination, strong communication, and customer service. Proven ability to enforce safety protocols and train new staff to ensure a safe environment.
Work History
Lifeguard
2 Years- Assisted in training new lifeguards on safety protocols and emergency procedures.
- Enforced facility rules to maintain a safe and enjoyable environment for patrons.
- Provided exceptional customer service, addressing inquiries and concerns from guests.
- Participated in ongoing training sessions to enhance lifesaving skills and knowledge.
- Monitored safety of guests in and around swimming pool.
- Swim lessons instructor.
Park Serivce Officer
1 Year 3 Months- Collaborated with community organizations to enhance public safety initiatives.
- Coordinated emergency responses, ensuring effective communication among multiple agencies during incidents.
- Coordinated operations with other emergency service groups.
- Community Outreach by handing out stickers and talking to community members.
Lifeguard
2 Years 3 Months- Administered first aid and CPR in emergency situations effectively.
- Trained new lifeguards on safety protocols and emergency response procedures.
- Conducted regular safety drills to prepare staff for potential emergencies.
- Monitored pool area to ensure safety and compliance with regulations.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Receptionist
1 Year 6 Months- Managed front desk operations, ensuring smooth client check-in and appointment scheduling.
- Facilitated communication between clients and stylists to enhance service delivery.
- Maintained accurate records of appointments, cancellations, and customer feedback.
- Assisted in inventory management by monitoring supplies and placing orders.
- Trained new reception staff on systems and procedures to ensure consistency in service.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled cash transactions and maintained sales and payments records accurately.
- Washed towels and cleaned hair stylist bowls.
Lifeguard
1 Year 7 Months- Responded promptly to emergencies, administering first aid when necessary.
- Conducted regular inspections of pool facilities and equipment for safety standards.
- Swim lessons Instructor
Team Member
5 Months- Operated point-of-sale system to process customer orders efficiently.
- Prepared and assembled food items according to company standards.
- Maintained cleanliness and organization of workstations during shifts.
- Collaborated with team members to ensure timely order fulfillment.
Donut Finisher
2 Months- Packaged and sold fresh donuts at service window, ensuring prompt customer service.
- Ensured customer satisfaction with prompt service, addressing special requests and dietary restrictions as needed.
- Maintained cleanliness of production area to ensure compliance with safety standards.
Education
High School Diploma
Associate of Science - Criminal Justice
- Dean's List- Fall and spring semester 2025
Bachelor of Science - Criminal Justice
- Dean's List Spring of 2026
Skills
Lifeguard certification
First Aid certification
Strong swimming skills
Swimming instruction
Threat assessment
Aquatic safety training
Emergency response planning
Community relations
Report writing
Time management
Strong communicator
Verbal communication
Telephone skills
Positive attitude
Certification
- First Aid/CPR Certified
- EVO Training Certified
- Lifeguard Certified
Timeline
Park Serivce Officer
Washtenaw County Sheriff's Office
05.2025 - 08.2026Read More
Lifeguard
Ferris State Rec
08.2024 - CurrentRead More
Lifeguard
Rolling Hills Water Park
05.2022 - 08.2024Read More
Receptionist
Fantastic Sams Cut & Color
02.2022 - 08.2023Read More
Team Member
Hungry Howies Pizza & Subs
09.2021 - 02.2022Read More
Lifeguard
Lincoln Consolidated School District
04.2021 - 11.2022Read More
Donut Finisher
Wiards Orchards
09.2020 - 11.2020Read More
Lincoln High School
High School Diploma
Read More
Ferris State University
Associate of Science from Criminal Justice
Read More
Ferris State University
Bachelor of Science from Criminal Justice
Read More