Catherine Kayser
Marinette
Summary
Dynamic Administrative Assistant with proven expertise at FMM Marinette, excelling in customer service and data management. Recognized for enhancing office efficiency through meticulous record-keeping and fostering strong client relations. A dedicated team player, adept at organizing logistics and implementing effective administrative processes to support organizational goals.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
FMM Marinette
11.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Established administrative work procedures to track staff's daily tasks.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Education
Colegio Maria Inmaculada
Panama City Beach, FL12-1990
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
- Microsoft outlook
- Customer and client relations
- Computer proficiency
- Filing
- Customer relations
- Clerical support
- Documentation and recordkeeping
- Office management
- Database entry
- Scheduling and calendar management
- Dedicated team player
- Excel spreadsheets
- Appointment scheduling
- Recordkeeping
- Filing and data archiving
- Microsoft PowerPoint
- Data management
- Spreadsheets
- Client relations
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
FMM Marinette
11.2023 - Current
Colegio Maria Inmaculada
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