E. Catherine Keen, FNP-C

• Enhanced patient satisfaction through effective communication and compassionate care.
• Improved patient satisfaction with personalized care plans, involving patients in decision-making processes.
• Maintained thorough documentation of all clinical encounters, adhering to HIPAA regulations while facilitating clear communication among team members.
• Assessed and diagnosed patients, determining appropriate treatment plans in a timely manner.
• Discussed care plans with patients and explained test results and proper use of medications.
• Monitored and evaluated patient progress, adjusting care plans as needed to achieve desired results.
• Ordered and interpreted diagnostic tests to develop and implement treatment plans.
• Prescribed and managed pharmacological and non-pharmacological treatments to treat underlying causes and relieve symptoms.

• Conduct in home annual health assessments for Medicare/Medicaid patients. Visits screen for medication compliance and knowledge, home safety, cognitive ability, and adherence to age based preventative screening examinations. In addition to simple head to toe physical examinations, patients are educated in lifestyle modifications to help with chronic conditions identified during the visits.
• POC testing of PAD and A1C with immediate results
• Clinical leader responsible for orienting, teaching, and mentoring of new colleagues

• Responsible for providing episodic and chronic care for the best treatment outcomes for up to 28 patients daily
• Maintain the highest quality of care possible by adhering to the most current evidence based guidelines and procedures of practice
• Participates in yearly health screenings from pediatric to geriatric populations performing school, sports, work, and nursing home physicals, biometric screenings, and Medicare assessments
• Screen, diagnose and treat sexually transmitted infections including prescribing daily preventative and prophylactic treatments for high risk patients
• Perform appropriate POC test to assist with diagnosis
• Work in harmony with other members of the healthcare team to provide both quality and continuity of care providing necessary referrals if needed
• Precept both students and new staff
• Manage and oversee other clinics taking part in quality assurance audits and clinical provider chart reviews
• Ensure company's objectives regarding financials, patient engagement, and healthcare quality
• Promote company's services to patients, customers visiting the store and to local community population by carrying out promotional campaigns as well as conducting outreach in the community

• Specialized in management of all diagnosed diabetics in the practice. Responsibilities included initiating or titrating diabetic medication, educating on diet and exercise, monitoring diabetic foot care, and referring for yearly eye exams. Care plans followed ADA guidelines to maintain quality control.
• Performed all women's health examinations including both breast and pelvic/pap exams, discussions on safe sexual practices, education on permenopause and menopause, and counseling on birth control options.
• Conducted all Medicare annual wellness examinations for senior patients in practice. Educated seniors on what preventative screenings are needed for their age as recommended by the USPTF. Screened for home safety, depression, and independence of the of the individual patient.

Diagnosed and treated acute common illnesses such as flu, pink eye, UTI, and infections of ear, nose, and throat; performed TB screening and gave common immunizations; administered general, camp, and sports physicals; treated skin conditions, minor wounds, and abrasions; routine screenings of blood sugar, cholesterol, and BMI; ordered and maintained supply inventory in clinics; conducted routine business duties such as processing insurance, maintaining cash drawer and balancing daily receipts.

Gained experience in caring for both inpatient and outpatient cardiovascular patients. Patient population included electrophysiology, congestive heart failure, acute coronary syndrome, open-heart surgery, peripheral vascular surgery, and thoracic surgery. Precepted nurses and students. Participated in unit leadership and Magnet committees. Created educational materials to improve practice and promote patient safety.