CCC Estimating
Catherine Kent
Marianna,FL
Summary
Dynamic leader with a proven track record at Kingsbury's Auto Body, enhancing team performance and customer satisfaction. Expert in business development and operations management, adept at problem-solving and customer relationship management. Achieved significant cost reductions while improving marketing strategies to boost business growth.
Overview
16
16
years of professional experience
Work History
Manager /Collision Estimator
Kingsbury's Auto Body
08.2011 - Current
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Prepared estimates used by management for purposes such as planning, organizing, and scheduling work.
- Provided accurate estimates by defining scope, timelines, potential setbacks, and limitations.
- Reviewed and approved invoices and payments, verifying accuracy of expenses.
- Monitored project progress to identify and address changes in project scope or budget.
Waitress Supervisor
Red Robin
03.2010 - 08.2011
- Coordinated kitchen activities with front-of-house staff for seamless and service.
- Planned and executed promotions and special events in close collaboration with management.
- Directed food preparation and cooking activities to meet health and safety standards.
- Supervised food presentation and plating to enhance visual appeal.
Waitress Supervisor
Sonnys Real Pit BBQ
08.2008 - 03.2010
- Coordinated kitchen activities with front-of-house staff for seamless and service.
- Planned and executed promotions and special events in close collaboration with management.
- Supervised food presentation and plating to enhance visual appeal.
- Monitored food preparation, production, and plating for quality control.
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
Education
Bachelor of Science - Business Administration And Management
Chipola College
Marianna, FL12-2024
Associate of Science - Business Administration And Management
Gulf Coast State College
Panama City, FL05-2021
Associate of Science - Accounting
Chipola College
Marianna, FL05-2009
High School Diploma -
Blountstown High School
Blountstown, FL05-2008
Skills
- Complex Problem-solving
- Project management
- Business administration
- Customer service
Software
Mitchell Estimating
Timeline
Manager /Collision Estimator
Kingsbury's Auto Body
08.2011 - Current
Waitress Supervisor
Red Robin
03.2010 - 08.2011
Waitress Supervisor
Sonnys Real Pit BBQ
08.2008 - 03.2010
Bachelor of Science - Business Administration And Management
Chipola College
Associate of Science - Business Administration And Management
Gulf Coast State College
Associate of Science - Accounting
Chipola College
High School Diploma -
Blountstown High School
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