Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Catherine Leonard

Austell,GA
Catherine  Leonard

Summary

Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.

Overview

11
years of professional experience

Work History

Walmart Super Center
Austell , Georgia

Customer Service Cashier
01.2023 - 01.2024

Job overview

Assisting the customer in Customer Service.Handling sales errors, Responsible for giving cashier lunches. Handling Returns & Refunds.

Allied Barton Security Officer
Marietta, GA

Security Officer
09.2022 - 01.2023

Job overview

  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Maintained accurate logs of all security related activities.
  • Responded to alarms and conducted investigations as required.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Performed first aid and CPR when necessary during emergency situations.

Best Personal Home Care
Mableton, Georgia

Caregiver Attendant
03.2013 - 03.2021

Job overview

  • Accompanied clients on outings such as shopping trips, recreational activities and doctor visits.
  • Participated in team meetings that addressed changing clinical needs of patients.
  • Communicated effectively with family members regarding patient's needs and progress.
  • Provided compassionate care while ensuring client safety and comfort.
  • Assisted physical therapists in providing exercise programs tailored to individual needs.
  • Responded quickly to emergency situations using appropriate interventions.
  • Collaborated closely with interdisciplinary health care teams to ensure optimal outcomes.
  • Monitored vital signs and reported changes to medical staff.
  • Performed basic first aid procedures when necessary.
  • Promoted independence by encouraging clients to perform self-care tasks whenever possible.
  • Performed light housekeeping duties including laundry and meal preparation for clients.
  • Recorded patient information such as condition, diet and progress reports.

Education

Bronx Community College of The City University of New York
The Bronx, NY

Some College (No Degree) from Customer Service

University Overview

  • Relevant Coursework and Training Programs:
  • Participated in the (list the event, workshop, or seminar, etc. here)
  • Minor in:
  • Professional Development Courses:

Skills

  • Order coordination
  • Payment Collection
  • Merchandise Restocking
  • Customer Complaint Resolution
  • Customer Service
  • Cash Handling
  • Check processing
  • Guest Services
  • Positive and professional
  • Cross-selling abilities
  • Retail Merchandising
  • Customer inquiries

Timeline

Customer Service Cashier
Walmart Super Center
01.2023 - 01.2024
Security Officer
Allied Barton Security Officer
09.2022 - 01.2023
Caregiver Attendant
Best Personal Home Care
03.2013 - 03.2021
Bronx Community College of The City University of New York
Some College (No Degree) from Customer Service
Catherine Leonard