Catherine Kidd
Dayton,TX
Summary
Conscientious Healthcare professional offering over 35 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
41
41
years of professional experience
Work History
Medical Assistant
Cleveland Emergency Hospital
Cleveland, Texas
10.2019 - Current
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures and care plan instructions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained pre- and post-treatment vital signs and weight.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Tested and recorded blood glucose levels.
- Prepared initial patient charts for admission.
- Verified appropriate lab couriers picked up collected lab specimens.
- Obtained all prescribed laboratory testing.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Ordered and prepared reagents and supplies.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
- Ambulated, turned and positioned patients.
- Compiled necessary documents for surgical billing packages.
Medical Assistant
Calvary Medical Clinic
Cleveland, Texas
08.2010 - 09.2019
Office Manager
Keith I. G. Spooner, M.D
Cleveland, Texas
07.1990 - 07.2019
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed office operations while scheduling appointments for department managers.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Coordinated special projects and managed schedules.
- Compared vendor prices and negotiated for optimal savings.
- Evaluated employee records and productivity to complete employee evaluations.
- Developed standard operating procedures for all administrative employees.
- Utilized client and staff feedback to maintain customer partnerships and increase revenue.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Sourced vendors for special project needs and negotiated contracts.
- Arranged corporate and office conferences for company employees and guests.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Prepared meeting materials and took clear notes to distribute to stakeholders.
- Maintained CRM database with customer updates and report generation.
- Oversaw quality control and productivity rates to increase revenue and production times.
- Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
- Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
- Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
Education
Medical Center - Medical Assistant
National Education Center
Houston, Texas01.1982
High School Diploma -
Hull-Daisetta High School
Daisetta, TX05.1977
Skills
- Updating Medical Records
- Patient Relations
- Completing Insurance Forms
- Coordinating Drug Refills
- Treatment Room Preparation
- Problem Anticipation and Resolution
- Multi-Line Telephone System Operation
- Diagnostic Testing
- Examination Preparation
- Routine Laboratory Testing
- Social Perceptiveness
- Clinical and Operational Judgement
- Pharmacy Relations
- Blood and Tissue Collection
- Cleaning and Organizing
- Wound Care
- Documentation Procedures Expertise
- HIPAA Compliance
- Proper Sterilization Techniques
- Removing Sutures
- Electronic Charting
- EMR Systems
- Catheter Change and Preparation
- Medical Assistance
- Medical Histories and Vital Statistics
- Inventory and Supply Management
- Medical Supply Monitoring
- Rapid Strep Testing
- Professional Bedside Manner
- Medical History Collection
- Monitoring Patient Progress
- Medical Billing
- Medical Coding
- Endometrial Biopsy
- Wound Care and Irrigation
- Height and Weight Measurement
- Bookkeeping Support
- Insurance Claims
- Charting Expertise
- Simple Dressings
- Punch Biopsies
- Medical Procedures Understanding
- Identifying Defects
- Mobile Device Operation
- Standards Compliance
- Managing Medical Laboratory Equipment
- Foley Catheter Insertion and Removal
- HCPCS Training
- Patient Data Gathering
- Sharps Disposal
- Performing Urinalysis
- Administering Vaccines
- Phlebotomy Functions
- Centrifuge Operation
- Family Medicine
- Venipuncture Expertise
- Vitals Collection and Documentation
- Laboratory Validation
- Injury Treatment
- Referral Verification
- Performing Immunizations
- Patient History Documentation
- Explaining Instructions
- Patient Preparation and Assistance
- Lab Specimens and Collections
- Proper Waste Disposal
- Dressing Removal
- Hazardous Waste and Disposal
- Blood Chemistry Analysis
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Medical Assistant
Cleveland Emergency Hospital
10.2019 - Current
Medical Assistant
Calvary Medical Clinic
08.2010 - 09.2019
Office Manager
Keith I. G. Spooner, M.D
07.1990 - 07.2019
Medical Center - Medical Assistant
National Education Center
High School Diploma -
Hull-Daisetta High School
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