Catherine Kinder
Oswego,IL
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
7
7
years of professional experience
Work History
HR and Administrative Coordinator
Vikinor LLC
10.2022 - Current
- Handled employee inquiries and complaints regarding policy and benefits issues.
- Conducted new employee onboarding and provided ongoing orientation training.
- Submitted reports on payroll activities.
- Managed employee records on database to maintain accuracy and updated information.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Seamlessly interacted with colleagues to plan and complete special projects.
- Implemented updated policies and practices for organization and monitored effect.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
Office Manager
Prairie Consulting
02.2020 - 03.2022
- Collect particulars, such as names of companies and related employees, along with making special payment arrangements in order to develop Master Service Agreement (MSA) and Purchase Orders for sub-contractors
- Rendered services in observance of multiple procedures, which involved filing of documents electronically and cataloging hard copies as per need, occupying office supplies, reconciling banking accounts, and auditing insurance program
- Proactively manage Payroll processes within financial software (Intuit), prepare quotes for health insurance, and recruit new employees with purpose of offering benefit packages
- Gather information of client and vendor to process Visa Letters, invoices, bills, and incoming payments
- Maintained accuracy of all collected data within Quickbooks, Job Diva, Fieldglass, and Beeline
- Strategically plan and introduce program to provide mandatory sexual harassment training in adherence of state laws.
Executive Assistant
Cynosure, Inc. Zensar Company
09.2018 - 02.2020
- Successfully negotiated feasible contracts on behalf of chief executive officer (CEO) and ensured seamless communication between concerned authorities to advance priority contacts
- Applied in-depth administrative expertise in performing multiple procedures, including calendar management with reference to forthcoming company events, meetings, and conferences
- Managed inventory records with precision, ordered office supplies as needed, and created detailed expense reports
- Coordinated with ADP in analyzing wrongly imposed taxes and unattended paychecks by states within time constraints.
- Handled confidential and sensitive information with discretion and tact
- Organized and coordinated conferences and monthly meetings
- Processed travel expenses and reimbursements for executive team and senior management group
- Filed paperwork and organized computer-based information
Senior Administrative Assistant
CEMCON
02.2017 - 09.2018
- Delivered appropriate assistance in proofreading, formatting, copying, mailing of sensitive correspondence, proposals and reports writing, drafting agreements and permit applications
- Optimized stock level to fulfill all requirements of 45 employees without delays and establish innovative job filing system
- Provided non-stop support to staff centered along administrative duties and arranged educational lunches/learns as part of engineers’ Professional Development Hours (PDH).
- Coordinated office activities and public events.
- Handled confidential and sensitive information for senior staff.
- Supported program operations by preparing and updating documents, reports and spreadsheets
- Created and updated records and files to maintain document compliance
Office Support
Styrolution
09.2016 - 02.2017
- Expertly monitored overall office operations, including scanning of invoices and documents, checking approvals, assessing purchase orders, and downloading PDF files
- Extracted all information and prepared comprehensive paperwork for auditors in order to maintain financial records under due diligence
- Timely responded to emails and phone calls in redirecting queries to appropriate departments related personnel.
- Managed filing system, entered data and completed other clerical tasks
- Assisted coworkers and staff members with special tasks on daily basis
Office Manager
Resilience Home Health Corporation
08.2016 - 09.2016
- Accomplished customer satisfaction by providing exceptional customer service, responding to queries via in-person and on-call interactions, simultaneously resolving all issues on time
- Completed daily tasks within time limits by enhancing performance of 5 team members and maintaining office supplies
- Held full accountability for management of several processes, such as faxing, scanning, and copying medical paperwork.
- Maintained computer and physical filing systems
- Reported to senior management on organizational performance and progress toward goals
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
Education
Bachelor of Science in Human Resource & Organizational Development -
Rasmussen
Aurora, IL03.2021
Associate of Arts in Business Administration -
Waubonsee Community College
Sugar Grove, IL05.2016
Certificate in Administrative Assistant -
Waubonsee Community College
Sugar Grove, IL06.2014
Skills
- Office Inventory Management
- Business Administration
- Executive Support
- Information Confidentiality
- Project Management
- Appointment Setting
- Schedule & Calendar Planning
- Proofreading
- Office Administration
- Filing and Data Archiving
- Administrative Support
- Supplier Relationships
Websites
Timeline
HR and Administrative Coordinator
Vikinor LLC
10.2022 - Current
Office Manager
Prairie Consulting
02.2020 - 03.2022
Executive Assistant
Cynosure, Inc. Zensar Company
09.2018 - 02.2020
Senior Administrative Assistant
CEMCON
02.2017 - 09.2018
Office Support
Styrolution
09.2016 - 02.2017
Office Manager
Resilience Home Health Corporation
08.2016 - 09.2016
Bachelor of Science in Human Resource & Organizational Development -
Rasmussen
Associate of Arts in Business Administration -
Waubonsee Community College
Certificate in Administrative Assistant -
Waubonsee Community College
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