Catherine Kling
Kerrville ,TX
Summary
Seasoned Real Estate Agent and VP Consumer Lending with a proven track record at Kerr County Federal Credit Union, adept in cash flow analysis and problem-solving. Expert in driving sales growth, managing high-stakes negotiations, and fostering client relationships. Achieved significant sales increases through strategic cross-selling and exemplary customer service.
Overview
2025
2025
years of professional experience
Work History
Real Estate Agent
EXp Realty/Absolute Charm Group
01.2024 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Communicated with clients to understand property needs and preferences.
- Advised clients on market conditions and property value for informed decision-making.
Real Estate Agent
EXp Realty, LLC
08.2021 - 01.2024
VP Consumer Lending
Kerr County Federal Credit Union
05.2009 - 11.2021
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Cultivated a high-performance culture within the organization by setting clear expectations for employees at all levels, providing regular feedback, and recognizing achievement.
- Championed change management initiatives within the organization to ensure smooth transitions during periods of growth or restructuring.
- Led a cross-functional team to develop and launch a new product line, contributing to significant growth in sales.
Front End Manager
Lowes Home Improvment
08.2008 - 05.2009
- Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
- Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Sales Manager
Shelf City Inc
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Education
CUBLP Designation - Commercial Lending
CUNA
Washington, DC07.2021
Biblical Studies
TBI
Columbus, TX05.2008
Skills
- Cash Flow analysis
- Loan Origination
- Cross-selling strategies
- Problem-solving abilities
Timeline
Real Estate Agent
EXp Realty/Absolute Charm Group
01.2024 - Current
Real Estate Agent
EXp Realty, LLC
08.2021 - 01.2024
VP Consumer Lending
Kerr County Federal Credit Union
05.2009 - 11.2021
Front End Manager
Lowes Home Improvment
08.2008 - 05.2009
Sales Manager
Shelf City Inc
CUBLP Designation - Commercial Lending
CUNA
Biblical Studies
TBI