Summary
Overview
Work History
Education
Skills
Timeline
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Catherine Largin

Summary

Empathetic and resilient sales manager with first-hand experience in successfully initiating and managing the Utah Field Sales team. Proven track record in coaching high-performing teams, prioritizing operational excellence, and fostering professional development. A supportive and results-oriented leader dedicated to achieving company initiatives through coaching and cross-channel partnerships while nurturing a culture of employee growth and success.

Overview

5
5
years of professional experience

Work History

Field Sales Manager

Xfinity
11.2022 - Current
  • Increased territory sales by developing and implementing effective sales strategies.
  • Established strong client relationships through consistent communication and excellent customer service.
  • Expanded market share with targeted marketing campaigns in expansion areas.
  • Collaborated with upper management to implement continuous improvements.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated cross-functionally with division and regional partners to identify and accomplish common goals.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Led a high-performing sales team, providing coaching and support for continued success.

Community Account Professional

Xfinity
12.2021 - 11.2022
  • Developed strong working relationships with property management and maintenance staff by proactively following up regarding sales, product, technical, or customer care concerns.
  • Organized and managed frequent onsite events to generate subscriber growth.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Developed strong relationships with internal partners by organizing the Utah market Scope meeting and creating an efficient agenda for all parties.


Retail Store Manager

Xfinity
08.2020 - 12.2021
  • Effectively communicates business initiatives, performance standards. Monitors and implements customer feedback to coach and improve in-store experience.
  • Coached and developed a high performing team by implementing effective sales strategies, and conflict resolution.
  • In-store owner for merchandising, brand reset, inventory management and all associated training compliance.
  • Responsible for appropriate staffing levels and efficient scheduling.


Assistant Retail Store Manager

Xfinity
04.2019 - 08.2020
  • Efficiently ran in store operations - Achieved first place in 2019 region scorecard.
  • Pioneered the Awesome Experience program for the division.
  • Developed and launched the Awesome Experience Sales Training for all retail employees across the Utah market.
  • Opened the Fashion Plaza XR store - June 2019
  • Remodeled the Park City XR store in - October 2019

Education

Business Administration

University of Arizona Global Campus

High School Diploma -

West High School
Salt Lake City, UT

Skills

  • Leadership
  • Communication
  • Decision making
  • Conflict resolution
  • Collaboration
  • Time management
  • Strategic planning
  • Sales training
  • Adaptability
  • Teamwork
  • Taking initiative
  • Ability to influence a culture of employees who want to provide an exceptional customer experience

Timeline

Field Sales Manager

Xfinity
11.2022 - Current

Community Account Professional

Xfinity
12.2021 - 11.2022

Retail Store Manager

Xfinity
08.2020 - 12.2021

Assistant Retail Store Manager

Xfinity
04.2019 - 08.2020

Business Administration

University of Arizona Global Campus

High School Diploma -

West High School

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Catherine Largin