Catherine Lawrence
Heathrow
Summary
Dynamic and results-oriented professional with a proven track record at Charles Rutenberg Realty, Central Florida. Expert in customer relationship management and skilled negotiator, adept at comparative market analysis and contract negotiation. Demonstrated success in enhancing client satisfaction and streamlining transaction processes, with a strong focus on achieving positive outcomes and fostering lasting relationships.
Results-driven real estate professional with proven track record in property transactions and client satisfaction. Adept at market analysis, negotiation, and sales strategy, consistently delivering optimal outcomes. Strong team collaborator known for adaptability and reliability, ensuring seamless operations and client experiences. Highly skilled in communication, marketing, and client relationship management.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Licensed Florida Realtor
Charles Rutenberg Realty, Central Florida
04.2016 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Wrote contracts to outline sales and purchases of properties.
- Advised and informed prospective clients on current market activities and conditions.
- Fostered trust among clients by maintaining strict confidentiality regarding personal information during each transaction agreement period.
Contractor Project Manager
Restoration Properties & Investments
08.2022 - 10.2024
- Established a culture of continuous improvement by conducting regular reviews and incorporating valuable feedback from team members.
- Optimized team performance by providing clear direction, setting expectations, and offering constructive feedback.
- Enabled successful completion of complex projects by breaking them down into manageable tasks and delegating responsibilities appropriately among team members.
- Implemented a proactive approach to problem-solving, resulting in fewer unexpected setbacks during project execution.
- Streamlined workflows with meticulous organization skills, leading to increased productivity across all departments involved in the project.
- Fostered strong relationships with subcontractors, ensuring timely delivery of materials and services for project success.
- Identified resource needs early in the planning process to facilitate smooth execution of projects without delays or bottlenecks.
- Delivered projects on time and within budget by effectively managing schedules, risks, and quality control measures.
- Maintained a strong focus on safety regulations and guidelines, leading to zero incidents during project completion.
- Demonstrated adaptability in the face of unexpected challenges, implementing creative solutions that ultimately contributed to project success.
- Developed and implemented project plans and budgets to ensure successful execution.
Creative Producer
BHMM
01.1990 - 11.1994
- Mentored junior team members, fostering a collaborative and supportive work environment.
- Initiated community engagement initiatives, leveraging creative content to build meaningful connections and support brand values.
- Negotiated with vendors and suppliers, securing cost-effective resources while maintaining high production values.
- Spearheaded launch of groundbreaking product line, coordinating with cross-functional teams for seamless rollout.
- Directed LIVE services with multiple cameras and audio to an audience of over 5000.
- Producer of spots as well as local shows both live and taped.
- Led brainstorming sessions to generate fresh ideas for content creation and campaign direction, driving innovation within the team.
- Managed production budgets, optimizing resources and minimizing costs while maintaining high-quality output.
Psychology Associate
LaAmistad Residential
06.1988 - 08.1991
- Delivered psychoeducational workshops aimed at building resilience, coping skills, and self-awareness among participants.
- Developed effective rapport with clients from diverse backgrounds, tailoring treatment approaches to suit individual needs and circumstances.
- Assisted in the development of mental health programming to address specific community needs, leading to increased access to psychological support resources.
- Streamlined intake procedures, ensuring efficient processing of new clients and accurate data collection for case management purposes.
- Facilitated successful transitions between care providers by maintaining comprehensive documentation on client progress.
- Coordinated outreach initiatives that raised awareness about available mental health services within the community, encouraging early intervention and engagement with supports.
- Created and facilitated a brand new tx group called SPARK - Spiritual Programs Assisting the Rehabilitation of Kids
- Improved client treatment plans by conducting thorough case reviews and collaborating with multidisciplinary teams.
- Maintained strict confidentiality standards in accordance with ethical guidelines and legal requirements, ensuring the protection of sensitive client information.
- Implemented tailored client behavior plans to ensure positive changes in daily routines and overall wellbeing.
- Conducted research on emerging trends in psychology, incorporating findings into practice to optimize client outcomes.
Education
Associate of Science - Psychology BA With Communications Minor
Southeastern University
Lakeland, FL06-1990
High School Diploma -
Brockton Christian Regional High School
Brockton, MA06-1985
Skills
- Customer Relationship Management
- Skilled in Contract Negotiation
- Strong negotiation skills
- Comparative market analysis
- Schedule coordination
- Skilled Negotiator
- Market research
- Property management
- Leasing and sales
- Closing support
Certification
Licensed Florida Realtor since 2004
Languages
French
Limited Working
Timeline
Contractor Project Manager
Restoration Properties & Investments
08.2022 - 10.2024
Licensed Florida Realtor
Charles Rutenberg Realty, Central Florida
04.2016 - Current
Creative Producer
BHMM
01.1990 - 11.1994
Psychology Associate
LaAmistad Residential
06.1988 - 08.1991
Licensed Florida Realtor since 2004
Associate of Science - Psychology BA With Communications Minor
Southeastern University
High School Diploma -
Brockton Christian Regional High School
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