CATHERINE LEAKE
Bardstown,KY
Summary
Adaptable Supervisor with hands-on experience working in Production and Quality Assurance. Outstanding multitasking traits, with excellent skills in process improvement and change management. Gifted at personally managing quality activities to ensure customer satisfaction, as well as performing both visual and physical inspections of processes, procedures, and final products. Adept at personnel coordination and workplace organization to meet end goals. Strong knowledge base in process and standard expectations within the Ford ecosystem, with experience consistently meeting goals. Demonstrated history of fostering positive professional relationships and striving for excellent client service.
Overview
8
8
years of professional experience
Work History
Assistant Chairman, Board of Directors
Chemco Federal Credit Union
07.2022 - Current
- Contributed to values, goals and strategic vision of organization.
- Provided recommendations on board of directors on group's effectiveness, actions, and future plans.
- Achieved revenue growth through strategic pricing adjustments in response to shifting market conditions.
Quality Supervisor
Ground Effects, Ltd.
09.2018 - 01.2024
- Responsible for developing and maintaining production processes for Spray in Bedliner installation, tonneau cover installations, bed steps, box side storage, remote start, splash guards, cross bars, graphics, and trailer tow installations on various Ford vehicles
- Assisted in planning and launch development for two new GFX operating facilities, successfully launching the first in 2019 and the second in 2023
- Successful completion of four PPAP submissions
- Engaged in client service by assisting with product quality concerns, working to resolve conflicts, and managing development and implementation of 8D/CAR responses
- Audited production floor and monitored metrics, verified adherence to standard work instructions, and corrected deficiencies
- Reduced customer complaints by addressing root causes of quality issues and driving continuous improvement initiatives.
- Executed written quality control protocols, gathered data and generated reports with support of team members
- Investigate and determine root cause issues and implement successful containment methods
- Checked calibration certificates and administered systems to keep instrumentation accuracy compliant with known standards
- Conducted GRR and MSA studies to ensure accuracy of tooling and repeatability
- Conducted quarterly audits of the Control Plan, PFMEA, DFMEA, Process Flow Chart, MSA, and GRR documents to ensure all documents are up to date with current processes and policies
- Conducted daily audits of VinTracker and QLS to monitor production and quality goals, as well as a quarterly QLS audit that was done in tandem with Ford Motor Company representatives
- Provided support to team members through team meetings and individual coaching
- Managed departmental performance metrics, including visual controls and providing regular progress reports to team members and upper management
- Assess Production and Quality systems for safety and operability, identified areas of weakness and implemented changes to promote improvement and to maintain high quality standards
- Coordinated with RCS and NAVL team on logistics planning as needed during high volume delivery periods.
Production Team Lead
Ground Effects, Ltd.
08.2017 - 09.2018
- Organized, scheduled and assigned production work across team members for task balance
- Managed quality control and maintained high level of customer satisfaction
- Kept areas clean, neat and inspection-ready to comply with 5S standards
- Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules
- Notified supervisors of any production problems and helped to identify and correct concerns
- Evaluated team member performance and communicated with employees to provide feedback for work performance improvement
- Conducted daily team meetings to motivate and inspire team members to improve output and quality
- Defined, created and developed solutions to identify root cause of problems to avoid future occurrences
- Served as a representative on the GFX Joint Health and Safety Committee.
Quality Assurance Specialist
Dakkota Integrated Systems
04.2017 - 07.2017
- Inspected all orders for accuracy and product quality before shipping to KTP to prevent potential downtime issues.
- Performed routine quality compliance audits throughout facility.
- Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
- Promoted adherence to quality standards by educating personnel on quality control.
Production Team Lead
Dakkota Integrated Systems
09.2016 - 04.2017
- Assisted in team member training to prepare for launch of Bumpers and Grills assembly facility.
- Populated a daily shift report for the Production Supervisor and Superintendent to track production goals.
- Assisted with customer requested product rebuilds
- Boosted morale, fostering a positive work environment through open communication and supportive leadership practices.
- Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
- Notified supervisors about production problems and helped identify and correct concerns.
- Collaborated with cross-functional teams to optimize workflows, resulting in increased productivity levels.
Forklift Operator
Dakkota Integrated Systems
04.2016 - 09.2016
- Certified Forklift operator
- Responsible for keeping production line stocked with needed parts and supplies.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Education
High School Diploma -
Bardstown High School
Bardstown, KY06.2005
Skills
- Quality Product Development
- Excellent Problem-Solving Capability
- Product Launch Preparation
- Process and Procedure Development
- WI/I Sheet Development
- Torque Analysis/Tool Calibration
- PPAP
- Staff Development
- 8D/CAR containment plans
- Strategic Leadership
- Communication
- Familiar with ISO 9001 and ISO/TS 16949
- QLS, Microsoft Office, DocuSign, Smartsheet, Adobe
Timeline
Assistant Chairman, Board of Directors
Chemco Federal Credit Union
07.2022 - Current
Quality Supervisor
Ground Effects, Ltd.
09.2018 - 01.2024
Production Team Lead
Ground Effects, Ltd.
08.2017 - 09.2018
Quality Assurance Specialist
Dakkota Integrated Systems
04.2017 - 07.2017
Production Team Lead
Dakkota Integrated Systems
09.2016 - 04.2017
Forklift Operator
Dakkota Integrated Systems
04.2016 - 09.2016
High School Diploma -
Bardstown High School
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