Catherine Le Roi

• Work with innovators, end customers and stakeholders to deliver new initiatives and drive adoption of new technologies.
• Identified strategies for reducing waste and getting products efficiently to market.
• Developed strong partnerships with industry leaders to drive collaborative initiatives and mutual growth.
• Led projects with client teams (product development, market fit, best practice implementations, and change management).

Clients include Fortune 500 companies to startups

• Led a large-scale transformation project on product conversions. This resulted in a streamlined process in the field improving efficiency and effectiveness and increasing ROI
• Facilitated "Lessons Learned" meetings across cross-functional teams for continuous process improvement
• Created tools and implemented a streamlined process to drive organizational change
• Collaborated with senior managers, field teams and product teams to identify best practices and implement improvements.

• Worked with multiple stakeholders and led global team to identify inefficiencies, reduce waste, share best practices, and drive organizational change.
• Delivered lean sigma and new product development training at European and American sites to drive understanding of process.
• Enhanced overall productivity by optimizing workflows and creating standardized procedures.
• Analyzed factors impacting "time to market" by identifying root causes and increasing productivity in new product development.

• Led multiple projects to drive adoption for new technologies.
• Managed and facilitated teams across geographical boundaries to identify root causes, identify improvements and resolve customer issues. Led to increased productivity.
• Established clear performance metrics for tracking program success, enabling informed decision-making processes throughout each project''s duration.
• Increased customer satisfaction by implementing plans and meeting customer requirements during software focus groups.

• Worked in all major areas on new product development: customer discovery, requirements, system design, system test, metrics, training and end user support.
• Identified and implemented customer service requirements for large telecommunications client on-site in England and Sweden.