Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Catherine Lewis

Smiths Station,Al

Summary

Experienced with classroom instruction, student engagement, and curriculum implementation. Utilizes effective teaching strategies to maintain conducive learning environment. Strong understanding of classroom management and adaptability.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Substitute Teacher

Kelly Services
10.2024 - Current
  • Supervises students while their regular teacher is unable to lead class
  • Manage classroom behavior, assign classroom assignments
  • Implement school policies and procedures, maintain classroom cleanliness
  • Collaborate with other staff and teachers, grade student’s assignments
  • Promote positive student behavior, assess student progress, and provide feedback

Operations Manager

Transdev Mobility Auburn University
03.2023 - 10.2024
  • Company Overview: A transportation service provider
  • Supervises A.M./P.M
  • Check ins to ensure all routes run on time
  • Monitors radio communications during route times
  • Ensure that delays in service are recorded and communicated to the client
  • Ensure that all accidents or breakdowns are managed appropriately
  • Monitor’s operator’s absence and tardiness
  • Initiates appropriate disciplinary action in a manner consistent with company/location policy and CBA
  • Make Sure I am available during and after pullout to assist operators with questions or problems
  • Supervises the communication of operator concerns or route changes with the client
  • Assist in meeting client requirements
  • Follow up on all client issues in a timely manner
  • Assists the AGM, GM, and SM with supervision of location staff
  • Communicates job requirements and expectations
  • Monitors the performance of staff and provides coaching and guidance as required
  • Assists in problem solving and human resources regarding employees, taking the initiative to make things better’ at the location
  • Takes corrective action with an employee who fails to meet company policy or the client policy/standards in accordance with the location CBA
  • Fully trained and capable of running other departments in the event of a vacancy
  • A transportation service provider

Operations Manager

First Transit Auburn University
08.2020 - 03.2023
  • Company Overview: A transportation service provider
  • Supervises A.M./P.M
  • Check ins to ensure all routes run on time
  • Monitors radio communications during route times
  • Ensure that delays in service are recorded and communicated to the client
  • Ensure that all accidents or breakdowns are managed appropriately
  • Monitor’s operator’s absence and tardiness
  • Initiates appropriate disciplinary action in a manner consistent with company/location policy and CBA
  • Make Sure I am available during and after pullout to assist operators with questions or problems
  • Supervises the communication of operator concerns or route changes with the client
  • Assist in meeting client requirements
  • Follow up on all client issues in a timely manner
  • Assists the AGM, GM, and SM with supervision of location staff
  • Communicates job requirements and expectations
  • Monitors the performance of staff and provides coaching and guidance as required
  • Assists in problem solving and human resources regarding employees, taking the initiative to ‘make things better’ at the location
  • Takes corrective action with an employee who fails to meet company policy or the client policy/standards in accordance with the location CBA
  • A transportation service provider

Lead Supervisor

First Transit Auburn University
04.2019 - 08.2020
  • Company Overview: A transportation service provider
  • Auditing service, routes and road conditions and recommends alternate routes to dispatch when appropriate
  • Assumes first-line supervision of location employees
  • Ensures company policies and procedures are followed daily
  • Ensure drivers have the daily documentation necessary to complete their routes
  • Coordinates the dispatching, in-service monitoring, and turn-in activities involved in daily transit operations
  • Monitors and evaluates Operations activities
  • Scheduling for drivers, dispatches, and supervisors
  • Communicate with our clients to ensure we meet all the clients’ needs
  • Monitor all safety policy and procedures
  • A transportation service provider

Education

B.A. - Health care Administration with a concentration in Management

University of Phoenix
05.2013

Skills

  • Leadership skills
  • Time management
  • Computer skills
  • Microsoft
  • Excel
  • Classroom management
  • Student engagement
  • Adaptable

Certification


  • Substitute Teaching License (varies by state) - Alabama Department of Education.

Timeline

Substitute Teacher

Kelly Services
10.2024 - Current

Operations Manager

Transdev Mobility Auburn University
03.2023 - 10.2024

Operations Manager

First Transit Auburn University
08.2020 - 03.2023

Lead Supervisor

First Transit Auburn University
04.2019 - 08.2020

B.A. - Health care Administration with a concentration in Management

University of Phoenix
Catherine Lewis