- Kayaking
- Swimming
- Watching Korean Movies and TV Shows
- Baking
- Volunteer Travel
- Horseback Riding
- Camping
- Road Trips
- Archery
- Writing
- Learning languages
Catherine Lindquist
St. Cloud ,MN
Summary
Proven multitasker and detail-oriented professional, excelled at Olive Garden by enhancing dining experiences through exceptional service and efficient problem-solving. Demonstrated strong work ethic and organizational skills, significantly contributing to team efficiency and customer satisfaction. Expert in phone etiquette and time management, consistently meeting the demands of high-pressure environments.
Hospitality professional prepared for seamless guest experiences and high-level service. Proven ability to maintain warm, welcoming atmosphere and manage guest interactions efficiently. Reliable team player with flexibility and strong focus on collaborative success.
Overview
8
8
years of professional experience
Work History
Hostess
Olive Garden
08.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations by phone, answered customer questions, and informed of accurate wait times.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Opened and closed seating sections according to volume of guests.
Front of House Employee
Chick-fil-A
10.2020 - 11.2022
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Established welcoming atmosphere by greeting each guest warmly.
- Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
Horse Wrangler (summers)
Camp Shamineau Bible Camp
06.2020 - 08.2021
- Developed a strong bond with horses, utilizing natural horsemanship methods for effective communication.
- Contributed to the overall success of equestrian operations by maintaining a professional attitude, strong work ethic, and commitment to continuous learning in the field.
- Worked with 35+ horses.
- Managed daily operations of the stable, including feeding, cleaning stalls, and maintaining equipment in good condition.
- Collaborated with fellow wranglers on special projects such as facility improvements or trail maintenance initiatives for enhanced experiences.
- Enhanced horse safety by implementing proper handling techniques and consistently monitoring their behavior.
- Limited risk of injury during rides by providing thorough pre-ride safety briefings and monitoring trail conditions ahead of excursions.
- Ensured safe trail rides by assessing horses'' physical condition and matching them to riders'' skill levels.
Cashier
TJ Max
11.2019 - 10.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Personal Care Assistant
Independent Lifestyles
01.2017 - 03.2019
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Education
High School Diploma -
Lindquist Homeschool
St. Cloud, MN05-2019
Skills
- Detail-oriented
- Organizational skills
- Strong work ethic
- Time management skills
- Patience and empathy
- Effective multitasking
Accomplishments
Got an award from the University of Minnesota in 2016 for Outstanding Secretary in my 4-H club, called the Granite Clouds.
Interests
Languages
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeImportant To Me
Paid sick leavePaid time offHealthcare benefitsWork-life balanceCareer advancement401k matchFlexible work hoursTimeline
Hostess
Olive Garden
08.2023 - Current
Front of House Employee
Chick-fil-A
10.2020 - 11.2022
Horse Wrangler (summers)
Camp Shamineau Bible Camp
06.2020 - 08.2021
Cashier
TJ Max
11.2019 - 10.2020
Personal Care Assistant
Independent Lifestyles
01.2017 - 03.2019
High School Diploma -
Lindquist Homeschool
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