Catherine Little
Anaheim,CA
Summary
Dynamic and results-driven customer service professional looking to utilize my exceptional interpersonal communication, proactive issue resolution, and client-centric strategies. As a self-starter with strong organizational skills, I consistently meet deadlines while delivering outstanding customer service.
Overview
5
5
years of professional experience
Work History
Substitute Teacher, K-12
Long Beach Unified School District
Long Beach, CA
11.2022 - Current
- Foster a positive learning environment that promoted mutual respect.
- Adapt quickly to new routines and guidelines for each classroom.
- Manage time effectively to ensure deadlines are met.
Artist & Owner
Little Bit of Sun
Anaheim, CA
09.2019 - Current
- Form and sustain strategic relationships with clients.
- Oversee daily operations, such as customer service and managing finances.
- Streamline operational processes to increase efficiency and reduce costs.
- Participate in local events to promote the brand's visibility and reputation.
Account Representative
American Honda Finance
Cypress, CA
09.2019 - 08.2020
- Provided excellent customer service in a high-volume restaurant
- Resolved customer complaints and anticipated needs of guests
- Trained new servers as certified trainer
- Efficiently prioritized responsibilities during peak business hours
Education
Bachelor of Liberal Arts - Sociology
Cal State Long Beach
05.2018
Skills
- Self-starter
- Strong communication skills
- Effective networking skills
- Creative problem solving
- Effective task organization
- Strong customer service
- Event coordination
- Deadline management
- Administrative support
- Social Media Management
References
References available upon request.
Timeline
Substitute Teacher, K-12
Long Beach Unified School District
11.2022 - Current
Artist & Owner
Little Bit of Sun
09.2019 - Current
Account Representative
American Honda Finance
09.2019 - 08.2020
Bachelor of Liberal Arts - Sociology
Cal State Long Beach
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