Catherine Love
Summary
Dedicated and motivated professional with a proactive attitude and the ability to learn quickly. expertise in customer service, relationship building, Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
21
21
years of professional experience
Work History
Office coordinator
Express Employment Professionals
04.2023 - Current
- First point of contact for clients with questions regarding employment procurement services
- Followed up with customer inquiries via phone or email promptly.
- Greeted visitors and directed them to the appropriate area or person.
- Managed and distributed incoming and outgoing mail and packages for staff.
- Answering multi-line telephone system and transferring calls as appropriate. Quality control calls and sales calls.
- Assisted with special projects as requested from time-to-time by management team.
- Strong organizational skills and problem-solving
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies.
- Created and maintained filing systems, both paper and electronic.
Server
Texas Roadhouse
Clarksville, TN
03.2019 - Current
- Received and fulfilled food and beverage orders
- Attentive to all customers and ensured accurate orders were received in timely manner
- Contribute to kitchen-related culinary tasks
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Assisted in training new servers.
Server
Cracker Barrel
Viera, FL
11.2003 - 03.2014
- Trained in four different departments (waitressing, food prep, retail and customer service)
- Partner closely with management and other employees to improve work relationships and build morale
- Assist with the training and implementation of new policies and procedures
- Contribute to kitchen-related culinary tasks
- Employee of the year, 2012
Transporter
Holmes Regional Medical Center
Melbourne, FL
02.2009 - 04.2011
- Facilitated in the transportation of patients and medical supplies to various departments of the hospital
- Supervised transporter teams during shifts, ensuring every department was covered to maintain order throughout the hospital
- Monitored patient vital signs during transport.
- Communicated effectively with nursing staff regarding any changes in a patient's condition during transport.
- Transported deceased bodies according to established procedures.
- Monitor Tech Certification
- CPR Certification
Education
High school Diploma -
Christian Life Family School
Skills
- Customer service
- Relationship building
- Hospitality
- Proactive problem solving
- Efficient workload management
- Time Management
- Attention to detail
- Microsoft word/Excel
- Training and implementation of policies and procedures
- Scheduling
- Office coordination
- Strong organizational skills
- Problem-solving
- Multitasking
- Strong communication skills
References
References available upon request.
Timeline
Office coordinator
Express Employment Professionals
04.2023 - Current
Server
Texas Roadhouse
03.2019 - Current
Transporter
Holmes Regional Medical Center
02.2009 - 04.2011
Server
Cracker Barrel
11.2003 - 03.2014
High school Diploma -
Christian Life Family School
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