Summary
Overview
Work History
Education
Skills
Certification
Timeline
Catherine Mailloux

Catherine Mailloux

Assistant
Crested Butte,CO

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

10
10
years of professional experience
4
4
years of post-secondary education
3
3
Certifications

Work History

Fire Performer

Crested Butte Fire Arts Collective
09.2021 - Current
  • Completed Fire Safety and Extinguisher training with local fire department
  • Manages social media and promotes upcoming events
  • Maintains 4:1 dancer: safety ratio
  • Coordinates practices and performances
  • Developed and maintained courteous and effective working relationships
  • Worked flexible hours across night, weekend and holiday shifts
  • Gained strong leadership skills by managing projects from start to finish

Pharmacy Technician

Clark's Market
01.2021 - 05.2023
  • Coordinated verification and filling of more than 130 daily prescriptions in high-volume pharmacy environment
  • Maintains education and testing requirements for state and federal licensure
  • Acquired billing and insurance information, bills insurance claims
  • Monitored inventory and purchases necessary medications, vaccines, and supplies
  • Administers vaccines, provided counseling on vaccine recommendations
  • Communicated with patients regarding treatment, payment, availability of medication
  • Developed and implemented improvements to pharmacy organization system

Psychiatric Case Manager

Midwestern Center Of Mental Health
Crested Butte, CO
01.2020 - 04.2021
  • Reviewed and evaluated treatment procedures and outcomes in order to present accurate case reports.
  • Prepared and submitted case reports or summaries to government or mental health agencies.
  • Counseled outpatients and other patients during office visits and designed individualized care plans.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Instructor

Colorado Outward Bound School
Leadville, CO
05.2019 - 10.2019
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Applied various teaching aids to minimize learning gaps and instruct and motivate students.
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Demonstrated the ability to behave as a role model for students, able to manage a range of student behaviors in a positive manner.
  • Managed student groups and all emergencies in co-instructor’s absence.

Budtender

Backcountry Cannabis
Crested Butte, CO
11.2018 - 04.2019
  • Answered questions about medicinal and recreational uses and effects and qualities of different strains.
  • Weighed, prepared and packaged different types of products.
  • Packaged regulated products in appropriate exit containers.
  • Maintained strict inventory controls for regulatory compliance across dispensary operations.
  • Sold flowers, concentrates and edibles in fast-paced environment.

Server

Vail Resorts Inc
Crested Butte, CO
11.2018 - 12.2019
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Learned and adapted quickly to new technology and software applications.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Shuttle Driver

Epic Mountain Express
Vail, CO
10.2017 - 04.2018
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Drove 15-passenger shuttle bus to and from Denver airport terminal.
  • Assisted passengers with luggage and other items, loading and unloading with care.
  • Maintained clean and neat shuttle for passenger comfort.
  • Transported oversized shipments without incident.
  • Provided information about routes, destinations and timelines to inform passengers.

Medical Volunteer

Groove Medical Services
08.2017 - 08.2017
  • Completed patrols around camp and festival grounds
  • Responded immediately to calls from dispatch, provided emergency medical transportation on festival grounds
  • Treated basic wounds (blisters, splinters, toe nail injuries, sprained wrists)
  • Provided basic care and resources for dehydrated and/or confused patients
  • Used resourcefulness and skills to find replacement supplies, equipment and medicine to fill shortages
  • Identified and reported unsafe situations to maintain adherence to safety protocols

Logistician

Colorado Outward Bound School
05.2017 - 09.2018
  • Maintained all gear, food , and transportation needs for assigned expeditions for groups of up to 60 people
  • Drove students upwards of 100 miles through mountainous roads and conditions
  • Executed all resupply needs in backcountry settings
  • Repaired and thoroughly cleaned all gear upon course end
  • Devised routing plans and schedules to facilitate safe and timely delivery of goods
  • Monitored performance of logistics operations to identify areas for improvement

Program Guide

Pacific Quest
Hilo, HI
10.2015 - 10.2016
  • Coordinated and lead daily routine of garden work, exercise, therapeutic groups, meal preparations, and outings for up to 12 students at a time
  • Monitored and assisted in creation of clinical treatment plans with therapists
  • Cared for and maintained a large food garden through teaching and guiding students
  • Delegated to and mentored fellow guides by providing on the job training and feedback
  • Trained to assist and supervise student self administration of medications
  • Excellent communication skills, both verbal and written.

Guide

Wilderness Inquiry
Minneapolis, MN
05.2015 - 10.2015
  • Guided groups of up to 8 people on scheduled canoe tours.
  • Provided recreational opportunities for at-risk, underserved, and inner-city populations
  • Managed safety and risk management in front and back country excursions
  • Planned and managed food and gear requirements per trip, including backcountry repairs
  • Provided information on various sites throughout area, relaying little-known stories to provide interest.

Merchant

Mindful Clothing
04.2013 - 11.2014
  • Loaded in merchandise, set up tent, tables, and displays
  • Made and counted cash box
  • Answered customer questions on product origin, performance, care, fit, sizes, online store, and availability
  • Took payment and made change
  • Closed and locked down booth at end of shifts

Merchant

Pop, Lock, And Hoop It
06.2014 - 08.2014
  • Completed transactions for merchandise sales
  • Answered questions on product options, fit, and performance
  • Reduced operational risks while organizing data to forecast performance trends
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off
  • Interacted well with customers to build connections and nurture relationships
  • Supervised creation of exciting merchandise displays to catch attention of store customers

Security Staff

Roadhouse Management
08.2013 - 08.2013
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
  • Surveilled small areas within campground
  • Checked wristbands at VIP booth
  • Monitored service road gate
  • Used radio communications and vocabulary

Education

Bachelor of Science - Outdoor Adventure Leadership

Ithaca College, Ithaca, NY
08.2011 - 05.2015


  • Immersion Semester Program Graduate
  • Member of Rho Phi Lambda
  • Received Emerson Scholarship
  • Dean's List Spring 2013, Fall 2013, Spring 2014


Skills

    Inventory management

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Certification

Certified Pharmacy Technician

Timeline

Immunization Administration

09-2022

Wilderness First Responder

10-2021
Fire Performer - Crested Butte Fire Arts Collective
09.2021 - Current

Certified Pharmacy Technician

05-2021
Pharmacy Technician - Clark's Market
01.2021 - 05.2023
Psychiatric Case Manager - Midwestern Center Of Mental Health
01.2020 - 04.2021
Instructor - Colorado Outward Bound School
05.2019 - 10.2019
Budtender - Backcountry Cannabis
11.2018 - 04.2019
Server - Vail Resorts Inc
11.2018 - 12.2019
Shuttle Driver - Epic Mountain Express
10.2017 - 04.2018
Medical Volunteer - Groove Medical Services
08.2017 - 08.2017
Logistician - Colorado Outward Bound School
05.2017 - 09.2018
Program Guide - Pacific Quest
10.2015 - 10.2016
Guide - Wilderness Inquiry
05.2015 - 10.2015
Merchant - Pop, Lock, And Hoop It
06.2014 - 08.2014
Security Staff - Roadhouse Management
08.2013 - 08.2013
Merchant - Mindful Clothing
04.2013 - 11.2014
Ithaca College - Bachelor of Science, Outdoor Adventure Leadership
08.2011 - 05.2015
Catherine MaillouxAssistant