Catherine Mares
Rialto,CA
Summary
Dedicated assistant manager with great experience in the F&B industry. Works toward constant improvements and adapts to new changes quickly. Skilled in great customer service, kitchen prep, proper food handling, and store management. Promotes a positive and encouraging attitude to ensure a comfortable and pleasant work environment for all.
Overview
4
4
years of professional experience
1
1
Certification
Work History
FOH Team Member/ Kitchen Prep
AhiPoki Bowl
01.2021 - Current
- Collaborated with team members to complete orders in a fast-paced setting
- Assembled poke bowls through a build-your-own bowl process, while multitasking grilled items, sides, online orders, and cashier
- Experienced in washing, cutting, and preparing recipes using various foods including fruits, vegetables, and fish
- Handled high-volume prep work efficiently, ensuring all ingredients were prepared accurately and promptly.
Assistant Manager
AhiPoki Bowl
12.2021 - Current
- Calculated weekly inventory and ordered appropriate supplies based on business needs and budgets
- Tracked daily sales, financial records, and invoices
- Monitored food waste and portion sizes to meet company food cost goals
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Familiar with POS refunds, transactions, and cash deposits
- Trained and supported new hires/cross-training
- Guided employees to business changes as well as implementing existing rules and regulations
- Resolved customer complaints while prioritizing customer satisfaction
- Created weekly schedules balancing team members' availability, and requests, as well as meeting labor goals
Education
Computer Information Technology
San Bernardino Valley College
San Bernardino, CA07.2025
High School Diploma -
Wilmer Amina Carter High School
Rialto, CA05.2021
Skills
- Staff Supervision
- Money Handling
- Time Management
- Training and Development
- Customer Service
- Team Leadership
- Complex Problem-Solving
Certification
ServSafe Certification
Timeline
Assistant Manager
AhiPoki Bowl
12.2021 - Current
FOH Team Member/ Kitchen Prep
AhiPoki Bowl
01.2021 - Current
Computer Information Technology
San Bernardino Valley College
High School Diploma -
Wilmer Amina Carter High School
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