Catherine Martinez
Carlsbad
Summary
Energetic and compassionate individual with strong interpersonal and organizational skills. Possesses solid understanding of patient care coordination and demonstrates proficiency in communication and problem-solving. Committed to making positive impact on patient outcomes and enhancing efficiency of care delivery.
Overview
19
19
years of professional experience
Work History
Care Coordinator
Magellan Health
02.2023 - Current
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Facilitated smooth transitions of care between healthcare settings by working closely with discharge planners, case managers, nursing staff, and physicians.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
- Optimized resource allocation within the organization by analyzing utilization data and identifying opportunities for cost savings or service enhancements.
- Collaborated with healthcare providers to identify gaps in care, devising targeted interventions for improvement.
- Conducted comprehensive assessments of patient needs, utilizing findings to develop tailored approaches to care management.
- Coordinated interdisciplinary team meetings to optimize patient care and ensure effective communication among providers.
Case Investigator / Contact Tracer/SME
NM DOH- Epidemiology Response Division
07.2020 - 12.2022
- Collected and organized data for weekly case summaries.
- Maintained data, reporting and quality assurance standards throughout investigations.
- Authored and presented final after-action reports to identify strengths and challenges as well as recommended corrective changes for future investigations.
- Lead investigations into contact tracing for COVID -19 outbreaks.
- Led projects and analyzed data to identify opportunities for improvement.
Clinic Manager
Pecos Valley Physicians Group
06.2017 - 10.2019
- Developed safety policies and procedures to be used at medical facilities
- Evaluated current safety program standards and program performance, identified trends and implemented corrective actions
- Performed regular safety hazard assessments to reduce risks and promote positive behaviors at all levels
- Directed recordkeeping and paperwork preparation in line with OSHA requirements
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
- Oversaw day-to-day business and clinical activities by establishing goals, objectives, standards of performance and policies and procedures when managing two clinics annual budget and supervising 50 employees
- Evaluated workplace conformance with OSHA standards and regulations, implementing immediate strategies to resolve deficiencies.
Certified Medical Administrative Assistant
Intrepid Potash Occupational Clinic
01.2014 - 08.2016
- Pre-Employment, DOT, and random exams and drug screening
- Provided assistance in managing health and safety programs aligned with industry standards
- Maintained records documentation to comply with site safety management plan and OSHA for regulatory committee
- Conducted new employee interviews, orientation and training, and provided ongoing monitoring and evaluation
- Optimized new employee training on gear and procedures to maximize team safety.
- Collected samples of materials and coordinated testing for hazardous conditions.
- Built successful hygiene programs based on techniques such as atmospheric monitoring and noise surveys to provide ongoing worker support.
Medical Assistant Team Leader
Mack Chase
06.2006 - 12.2016
- Inspected worksites, practices and gear for compliance with established safety standards
- Served as primary backup ( 7 years) to officer in charge with various responsibilities related to compliance, operations management, and staff supervision
- Provided assistance in managing health and safety programs aligned with industry standards
- Gathered information, prepared reports, and drafted correspondence related to cases
- Collaborated with OSHA and regulatory agencies to discuss citations, accidents, and claims to discuss corrective action plans
- Oriented and trained new staff on proper procedures and policies
Education
Associate of Arts - Occupational Safety And Health
Columbia Southern University
Certification - Registered Medical Assistant
American Medial Technologist
Skills
- Healthcare Best Practices
- Team Development
- Proficient in Computer Applications
- Patient care assessment
- Healthcare
- Relationship building
- Strong organization
- Patient education and counseling
- Time management
Timeline
Care Coordinator
Magellan Health
02.2023 - Current
Case Investigator / Contact Tracer/SME
NM DOH- Epidemiology Response Division
07.2020 - 12.2022
Clinic Manager
Pecos Valley Physicians Group
06.2017 - 10.2019
Certified Medical Administrative Assistant
Intrepid Potash Occupational Clinic
01.2014 - 08.2016
Medical Assistant Team Leader
Mack Chase
06.2006 - 12.2016
Certification - Registered Medical Assistant
American Medial Technologist
Associate of Arts - Occupational Safety And Health
Columbia Southern University
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