Catherine Masten

General Laborer

PSSI Sanitation

04.2024 - 09.2024

Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
Loaded, unloaded, and moved material to and from storage and production areas.
Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
Performed general housekeeping and cleaning tasks.
Assisted team members with tasks that require group effort.
Completed tasks efficiently for timely project completion within set deadlines.
Notified supervisors of defective equipment or material.
Increased productivity with effective communication and collaboration among team members.

Housekeeping Aide

Quality Inn Hotel

01.2021 - 03.2024

Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
Conducted routine inspections of guest rooms and public spaces to ensure adherence to cleanliness standards.
Promoted safety awareness among team members through proper use of equipment and chemicals during cleaning tasks.
Performed deep-cleaning tasks on a regular basis, ensuring the long-term preservation of hotel assets such as furniture and fixtures.
Reduced complaints by addressing guest concerns promptly and professionally.
Dusted and polished surfaces to achieve attractive shine.
Collaborated with team members to complete tasks efficiently, resulting in improved overall performance.
Cleaned carpets by vacuuming, shampooing, deodorizing, and disinfecting.
Assisted in training new hires on housekeeping standards and procedures, ensuring consistent quality across the team.
Supported laundry operations by washing, drying, and folding linens as needed, contributing to smooth workflow and room readiness.
Prepared rooms with top-notch standards every time.
Adhered to optimal standards for cleanliness, appearance and service.
Removed dirt, dust, grease and from surfaces using proper solutions.
Removed soiled sheets, washcloths and towels.
Contributed to the improvement of housekeeping services by providing valuable feedback on current processes and suggesting potential enhancements.
Demonstrated flexibility in scheduling availability to accommodate periodic fluctuations in staffing needs due to vacations or absences among team members.
Enhanced guest satisfaction by maintaining a clean and sanitized environment in all hotel areas.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Disposed of trash and recyclables each day to avoid waste buildup.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Verified cleanliness and organization of storage areas and carts.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Dusted picture frames and wall hangings with cloth.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Changed bed linens and collected soiled linens for cleaning.
Rotated linens in storerooms and replenished when supplies ran low.
Polished fixtures to achieve professional shine and appearance.
Collected trash and moved garbage cans from kitchen areas to pick-up stations.
Restocked cleaning storage cabinets, carts and baskets for easy use.
Sorted, laundered and put away various laundry items.
Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Scrubbed floors with special cleaners and equipment to achieve deep clean.
Washed and put away kitchen dishes, utensils and glassware.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
Handled requests for extra linens, toiletries and other supplies.
Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Hang, cleaned and rehung draperies to maintain freshness.
Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
Completed special housekeeping actions such as turning mattresses on set schedule.

Cashier

Arbys Resturant

Hickory, North Carolina

Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Demonstrated strong organizational and time management skills while managing multiple projects.

Summary

Overview

Work History

General Laborer

Housekeeping Aide

Cashier

Education

Skills

Accomplishments

Additional Information

Timeline

General Laborer

Housekeeping Aide

Cashier

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