Catherine Maxwell
Jacksonville,FL
Summary
Dedicated team leader with expertise in quality assurance initiatives, issue resolution, and interpersonal communication. Proficient in project management, personnel training, and production scheduling. Sets an example for work ethic, punctuality, and quality. People-oriented team leader, successful in monitoring performance, delegating work, and motivating members. Versed in managing daily direction, and team communication. Collaborative and resourceful professional dedicated to identifying needs, developing, and delivering creative solutions.
Overview
6
6
years of professional experience
Work History
Team Leader
Gretchen's Hallmark and Lucy's Boutique
Jacksonville, FL
06.2023 - Current
- Maintained a positive work environment that promoted collaboration between team members.
- Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
- Fostered a culture of continuous improvement, encouraging innovation and efficiency.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Coordinated daily operations, ensuring team adherence to company policies and procedures.
Event Coordinator
Dolphin Productions at Jacksonville University
Jacksonville, FL
10.2022 - 04.2024
- Coordinated with internal teams to ensure timely delivery of products and services for events.
- Oversaw advanced event registration and day-of check-in to handle high volume of guests.
- Helped clients produce brochures, publications and event-specific materials for optimum effect.
- Created program activities, agendas and budgets based on client requirements.
- Developed engaging content for event websites and social media channels, increasing online visibility and participation.
Campus Recreation and Wellness Student Worker
Jax Recwell at Jacksonville University
Jacksonville, FL
06.2022 - 04.2024
- Collaborated with other departments to ensure smooth operations of the institution.
- Provided technical support and instructional assistance to help students succeed.
- Greeted visitors at the front desk, answered questions, and provided directions or assistance when needed.
- Directed or led visitors to classrooms and buildings.
Daycare Worker
Assumption
Jacksonville, FL
08.2019 - 03.2020
- Communicated regularly with parents regarding their child's progress or concerns.
- Enforced rules to teach good manners and maintain safe environment.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Provided academic support and homework assistance for students.
Education
Bachelor of Science - Communication Sciences And Disorders
Jacksonville University
Jacksonville, FL04-2024
Skills
- Team collaboration
- Customer service
- Effective communication
- Attention to detail
Timeline
Team Leader
Gretchen's Hallmark and Lucy's Boutique
06.2023 - Current
Event Coordinator
Dolphin Productions at Jacksonville University
10.2022 - 04.2024
Campus Recreation and Wellness Student Worker
Jax Recwell at Jacksonville University
06.2022 - 04.2024
Daycare Worker
Assumption
08.2019 - 03.2020
Bachelor of Science - Communication Sciences And Disorders
Jacksonville University
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