Catherine McGlashan
Anchorage,AK
Summary
Excel in dynamic, demanding environments while maintaining a programmatic and focused approach. I have seven years of experience working in nonprofits with Alaska Native and American Indian Tribes in administering community development programs. Additionally, I have seven years of culturally diverse experience living and working with Tribal community members. Over 30 years of experience in customer service and community engagement, with a proven track record of working effectively as part of a team or independently. I possess good time management and analytical skills. My key strengths include organizational management, problem-solving, and decision-making. Collaborative leader d to partnering with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse stakeholders in dynamic, fast-paced settings.
Overview
30
30
years of professional experience
Work History
Program Compliance Manager
Alaska Native Justice Center
02.2022 - 01.2024
- 40/week $89,000/year
- Served as main point of contact for internal team members regarding grant-related questions or concerns.
- Coordinated pre-and post-award activities such as contract negotiation, implementation planning, budgeting, and progress monitoring for successful project execution.
- Assisted in preparing annual budgets by forecasting grant revenue based on historical data and current trends.
- Maintained comprehensive database of grant information, ensuring easy access to up-to-date details for all team members.
- Streamlined grant management processes by implementing efficient tracking systems and procedures.
- Collaborated with cross-functional teams to develop comprehensive grant proposals, increasing approval rates.
- Maintained up-to-date knowledge of federal regulations related to grants management, ensuring full compliance across all activities.
- Ensured timely reporting and compliance with grant requirements, maintaining positive relationships with funders.
- Interpreted complex award documents to guide allowable costs and spending restrictions.
- Identified opportunities for continuous improvement within grants management process, implementing changes as necessary.
- Review and rate grant applications individually or as a cross-functional team
- Prepare, compose, analyze, and maintain accurate programmatic documents electronically and in database.
- Evaluated third-party vendors for adherence to company compliance requirements, mitigating risks associated with outsourcing.
- Ensured timely reporting of incidents to relevant stakeholders, minimizing reputational damage from non-compliance events.
- Increased employee awareness of compliance standards through engaging in training sessions.
- Evaluate performance of funded projects to ensure objectives were met and resources were utilized effectively.
- Managed budgets, keeping financial goals on track.
- Managed multiple concurrent deadlines while remaining detail-oriented when submitting progress and financial reports to funders.
- Collaborated with finance department staff to reconcile monthly expenses against approved budgets regularly.
- Strengthened department collaboration by facilitating regular meetings to discuss grant requirements and project goals.
- Proactively identify potential problems or areas of concern within grant projects, working with program staff to develop appropriate solutions and mitigate risks.
- Facilitated successful audits of grant-funded programs by maintaining thorough documentation on file for review purposes upon request from auditors or funders.
- Provided guidance on regulatory compliance issues, ensuring funded programs adhered to applicable laws and regulations.
- Maintained accurate records of all grant-related documents, including proposals, contracts, reports, and correspondence.
- Managed grant application process, resulting in timely submissions and increased approval rates.
- Initiated ongoing dialogue with funding agencies to clarify requirements, address concerns, and share updates on program progress.
- Facilitated communication between program managers and the finance department for effective budget management during the grant lifecycle.
- Conducted site visits to evaluate program implementation and gather partner feedback, ultimately improving service delivery.
Administrative Services Manager
Cook Inlet Tribal Council
03.2017 - 11.2021
- Assisted in recruitment by coordinating job postings, reviewing resumes, scheduling interviews, and conducting reference checks as needed.
- Streamlined office operations by implementing efficient document management and filing systems.
- Collaborated with cross-functional teams to develop strategic initiatives for organizational improvement.
- Coordinated executive travel arrangements, facilitating seamless business trips for senior leadership team members.
- Served as liaison between departments, fostering collaboration through timely communications regarding shared resources or projects requiring inter-departmental cooperation.
- Obtained and submitted letters of support for potential grants.
- Reviewed, revised, and submitted quarterly and semi-annual grant reports.
- Organized company events, including seminars, conferences, and team-building activities to promote a healthy work culture.
- Supervised administrative support staff, delegating tasks effectively to maintain high productivity levels across the department.
- Maintained strict confidentiality when handling sensitive personnel or company financial data information.
- Initiated workflow optimization efforts, resulting in improved project efficiency and reduced processing time.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Built a highly efficient administrative team through ongoing coaching and professional development opportunities.
- Hired, managed, developed, and trained staff; established and monitored goals; conducted performance reviews; and administered salaries for staff.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure smooth integration into the team.
- Negotiated contracts with vendors and suppliers for office supplies, equipment, and services.
- Recorded new hires, transfers, terminations, changes in job classifications, and merit increases to main human resources files.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Administrative Assistant/Chiropractic Assistant
Community Chiropractic
10.2012 - 02.2017
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure smooth integration into the team.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks daily.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Education
High School Diploma -
SAVE
Anchorage, United States1994
Medical Assisting -
Bryman College
Federal Way, WA2006
Skills
- Tribal Nonprofit
- Flexible and Adaptable
- Self-Motivated
- Analytical and Critical Thinking
- Organization and Time Management
- Decision Making
- Multitasking Abilities
- MS Office
- MS Excel
- Compliance Monitoring
- Relationship Building
- Problem-Solving
- Organizational Skills
Accomplishments
- Grant Financial Management Training
- Peer Support Professional III (PSP III)
- Traditional Peer Support Professional III (TPSP III)
- Chemical Dependency Administrator (ADM)
- Lean Six Sigma Project Management training
Affiliations
- National Treatment Court Alumni Association (NTCAA)
- Alaska Therapeutic Court Alumni (AKTCA)
Work Preference
Work Type
Full TimeWork Location
RemoteOn-SiteImportant To Me
Company CultureWork-life balancePersonal development programsHealthcare benefitsWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Program Compliance Manager
Alaska Native Justice Center
02.2022 - 01.2024
Administrative Services Manager
Cook Inlet Tribal Council
03.2017 - 11.2021
Administrative Assistant/Chiropractic Assistant
Community Chiropractic
10.2012 - 02.2017
High School Diploma -
SAVE
Medical Assisting -
Bryman College
Languages
English
Advanced (C1)
Quote
“My actions are my only true belongings.”
― Thich Nhat Hanh
Interests
Creating Art
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