Summary
Overview
Work History
Education
Skills
Timeline
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Catherine McNulty

Receptionist
Islandia,NY

Summary

Dependable Associate in multiple fields. Recently relocated from NC to NY and would like to enhance my opportunities with a long-term position. Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.

Overview

23
23
years of professional experience

Work History

Sales Associate/Cashier

Dollar General of Lowell, NC
Lowell, NC
01.2019 - 07.2023
  • Front end cashier
  • Stocking and maintaining appearance throughout the store
  • Worked closely with shift manager to solve problems and handle customer concerns
  • Worked with floor team and managers to meet wide range of customer needs.

Receptionist/Dental Assistant

Family Dental of Bayside, NY
Bayside, NY
01.2011 - 01.2018
  • Answered phones and assisted patients with appointments and referrals
  • Prepared materials for dental impressions and poured stone models
  • Assisted dentist during all procedures to ensure patient comfort
  • Developed and processed dental x-rays, maintained lab prescriptions and delivery
  • Maintained and sterilized all dental equipment and rooms following OSHA guidelines.

Medical Secretary/Surgical Coordinator

North Shore Long Island Jewish Hospital
New York
01.2005 - 01.2010
  • Coordinated surgeries and provided administrative support for a variety of specialties
  • Created, updated, and maintained patients' confidential medical records
  • Obtained patient medical clearances and health insurance authorizations
  • Managed and scheduled assigned physicians' calendars for medical procedures
  • Interacted with both patients and physicians and responded to all inquiries and concerns in a timely manner.

Office Manager

Woodman Dentistry, PC
01.2003 - 01.2004
  • Managed past due patient accounts resulting in a 50% reduction in overdue balances
  • Supervised two Dental Assistants and two Dental Hygienists
  • Reviewed and communicated dental treatment plans with patients.

Office Manager/Dental Assistant

Vital Dental of Bayside, LLC
Bayside, NY
01.2001 - 01.2003
  • Developed and managed office operations including payroll, file management, recall tracking system, and patient database for a developing private practice
  • Coded and submitted insurance claim forms for accurate payments, posted and collected patient co-payments as per EOB's and maintained accounts receivable reports
  • Ordered supplies and confirmed receipt, managed accounts payable for approval and performed bank deposits and reconciliations.

Education

Medical Billing & Coding Certificate / NHA certified -

Ace Institute Of Technology
01.2017

General Equivalency Diploma -

New York State Education Department

Skills

  • MS Word
  • Basic Excel
  • Multitasking and Prioritization
  • Administrative Support
  • Customer Service
  • Data Entry
  • File Management
  • Call Management
  • Scheduling
  • Follow-Up Skills

Timeline

Sales Associate/Cashier

Dollar General of Lowell, NC
01.2019 - 07.2023

Receptionist/Dental Assistant

Family Dental of Bayside, NY
01.2011 - 01.2018

Medical Secretary/Surgical Coordinator

North Shore Long Island Jewish Hospital
01.2005 - 01.2010

Office Manager

Woodman Dentistry, PC
01.2003 - 01.2004

Office Manager/Dental Assistant

Vital Dental of Bayside, LLC
01.2001 - 01.2003

Medical Billing & Coding Certificate / NHA certified -

Ace Institute Of Technology

General Equivalency Diploma -

New York State Education Department

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