Catherine Meyer
Gilbert,AZ
Summary
Technical writer with 14+ years of experience developing structured documentation across enterprise, defense, and software environments. Skilled in translating complex systems into clear, user-focused content that supports operations, compliance, and product usability. Partners closely with cross-functional teams to create documentation that reflects real-world use and drives consistency across systems.
Overview
16
16
years of professional experience
Work History
Professional Writer / Business Analyst II
JPMorgan Chase
01.2023 - Current
- Developed and maintained structured documentation, including process guides and operational materials supporting 25 enterprise systems and production environments.
- Partnered with cross-functional teams to capture workflows and system processes, ensuring documentation reflects real-world operations.
- Translated complex technical and business requirements into clear, user-focused content for both technical and non-technical audiences.
- Identified gaps, inconsistencies, and duplication in documentation, implementing standardized structures to improve usability and consistency.
- Delivered timely and accurate reporting on program progress, improving stakeholder visibility and satisfaction.
Technical Writer II
JAMF Software
05.2022 - 01.2023
- Developed technical documentation for four (4) software products, improving user understanding and engagement.
- Collaborated with cross-functional teams to gather requirements and ensure accuracy of content.
- Delivered documentation in Agile environments, supporting continuous development and iteration cycles.
- Maintained release and update documentation, ensuring content remained accurate and aligned with product changes.
- Supported Apple product environments, creating user and administrator documentation for device and system functionality.
Program Analyst III / Technical Writer
Infosetix Corporation
05.2021 - 05.2022
- Led documentation efforts for an Air Force drone program, aligning content with six (6) engineering team requirements and system functionality.
- Translated complex technical and operational data into structured documentation supporting workflows and end-user understanding.
- Produced program deliverables ensuring accuracy, traceability, and compliance with documentation standards.
- Managed version-controlled documentation in GitLab, maintaining consistency and audit readiness across deliverables.
- Supported operations at Wright-Patterson AFB, collaborating with engineering and program teams to document system processes and outputs.
Technical Writer
MCR
04.2020 - 05.2021
- Produced documentation in a version-controlled environment, supporting rapid deployment of and production operations.
- Created modular, reusable content aligned with evolving system requirements.
- Contributed to centralized documentation architecture, improving accessibility, consistency, and cross-team reuse.
- Collaborated with software developers to document product features accurately and reflect real system behavior.
- Provided version-control for approximately 20 RMF documents in alignment with regulatory standards for FedRAMP certification requirements for cybersecurity systems.
- Supported the Kessel Run division, contributing to documentation for mission-critical software systems.
Technical Writer / Flight Trainer
TCOM, LLP.
04.2019 - 04.2020
- Developed and maintained technical documentation supporting aerostat system operations and training in an aerospace environment.
- Interpreted system behavior and operational procedures to produce accurate, user-focused documentation for end users and training teams.
- Aligned documentation with real-world system use, supporting operational readiness and training effectiveness.
- Established and supported a training facility for aerostat operations, enabling onboarding and readiness of pilot teams.
- Coordinated and managed critical personnel documentation, including travel visas, medical clearance, and deployment requirements for up to eight (8) teams of 10 aerostat personnel.
Test Coordinator / Technical Writer
TRAX International
03.2010 - 04.2019
- Documented maintenance processes and contractor-led system improvements in a testing environment for military vehicles and weapon systems.
- Interpreted engineering data and test results to produce accurate, standards-aligned documentation for contractor and government use.
- Produced and published technical deliverables, including test reports, cost estimates, and operational documentation for government defense programs.
- Created release-note-style documentation for test plan updates, test facility changes, and production-impacting modifications.
- Collaborated with cross-functional teams to align testing objectives with project goals and documentation outputs for multiple tank and wheeled vehicle endurance testing.
- Supported leadership within the Combat Automotive Systems Division, contributing to coordination and administrative operations for over 20 test engineers.
- Mentored junior technical writers, providing guidance on documentation standards and best practices.
- Coordinated task assignments based on team skillsets and availability, improving efficiency and delivery timelines for contract testing of the Joint Light Tactical Vehicle (JLTV).
Education
Master of the Arts (M.A.) - Professional Writing
Northern Arizona University
AZ12.2022
Bachelor of Humanities (B.A.) - English
Northern Arizona University
AZ05.2017
Skills
- Strong research skills
- Grammar usage
- Editing
- Creative writing
- Content creation
- Exceptional storytelling
- Fact-checking
- Technical writing
- Project management
- Chicago manual of style
- SEO principles
- Relationship building
Personal Portfolio
- Wordsmith in Flip Flops
- LinkedIn: catherine.e.meyer@linkedin
Timeline
Professional Writer / Business Analyst II
JPMorgan Chase
01.2023 - Current
Technical Writer II
JAMF Software
05.2022 - 01.2023
Program Analyst III / Technical Writer
Infosetix Corporation
05.2021 - 05.2022
Technical Writer
MCR
04.2020 - 05.2021
Technical Writer / Flight Trainer
TCOM, LLP.
04.2019 - 04.2020
Test Coordinator / Technical Writer
TRAX International
03.2010 - 04.2019
Bachelor of Humanities (B.A.) - English
Northern Arizona University
Master of the Arts (M.A.) - Professional Writing
Northern Arizona University