Catherine Mirkadyrova
Katy,TX
Summary
Organized and dedicated Administrative professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Volunteer
Easter Seals Of Eastern Shore
01.2013 - 06.2013
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Managed filing system, entered data and completed other clerical tasks.
Financial Services Coordinator
Verizon Wireless
05.2009 - 03.2011
- Developed and maintained database of records to facilitate smooth transactions for financial processes.
- Prepared vouchers, invoices, checks, account statements, reports and other records and reviewed paperwork for accuracy.
- Monitored accounts to keep current.
- Compiled and sorted document.
- Coded data for input to financial systems according to company's procedures.
- Maintained updated records of all financial transactions to support traceability.
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
- Negotiated agreements with clients to cultivate favorable terms.
Data Coordinator
Cleanscapes(Woods&Associates)
02.2009 - 05.2009
- Identified data errors and discrepancies and implemented swift corrections.
- Located and corrected data entry errors and reported to management.
- Assisted with development of data entry procedures to streamline data processing.
- Collaborated with other departments to enforce data accuracy and enhance productivity.
- Verified accuracy of data before transcribing.
- Monitored data entry processes and worked to improve efficiency and performance.
- Double checked accuracy of hard copy paperwork and rectified any issues.
- Compiled information and input into [Type] database.
- Generated detailed reports from collected data to inform stakeholders.
Administrative Specialist II
King County
09.2008 - 02.2009
- Created and updated records and files to maintain document compliance.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Resolved customer concerns efficiently to promote satisfaction and loyalty.
- Handled incoming and outgoing mail.
- Offered technical support and troubleshot issues to enhance office productivity.
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Worked on behalf of senior leaders to complete project requirements according to schedules and within budgetary limitations.
- Monitored and managed expenses with allotted budgets and reviewed and approved expense reports.
- Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
- Aided staff with employee performance review paperwork and documentation.
- Set up orientations and initial training for new employees.
Substitue Teacher
Washoe County Schools
10.2006 - 06.2008
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Provided instruction for students in core subject areas.
- Monitored student progress and provided feedback to students, parents and school administrators.
- Incorporated technology into learning to enhance student engagement and learning.
Finance Intern
City Of Reno Finance Department
01.2007 - 06.2007
- Maintained accurate, up-to-date financial spreadsheets and databases fore reliable reference.
- Analyzed financial data and presented meaningful insights to senior management.
- Supported organizational account management duties under direct supervision.
- Tracked financial transactions to update balance sheets with accurate, current information.
- Researched accounting issues and proposed solutions to avoid repeat occurrences.
- Drafted financial reports to support comprehensive investigations.
- Adhered to budgeting and accounting processes for cohesive records.
- Prepared comprehensive forecasting reports for senior leadership as necessary.
Education
Bachelor of Arts - Biology
Hamline University
Saint Paul, MNMasters of Public Administration And Policy -
University of Nevada
RenoSkills
- Professional Correspondence
- Material Communication Distribution
- Personnel Records
- Resource Coordination and Allocation
- Research and Analytical Skills
- Project Schedule Coordination
- Human Resources Department Processes
- Database Maintenance
- Administrative Procedures
- Customer Relationship Management
- Customer Relations and Communications
- Training Programs
Certification
PHR certified, (2009)
Timeline
Administrative Volunteer
Easter Seals Of Eastern Shore
01.2013 - 06.2013
Financial Services Coordinator
Verizon Wireless
05.2009 - 03.2011
Data Coordinator
Cleanscapes(Woods&Associates)
02.2009 - 05.2009
Administrative Specialist II
King County
09.2008 - 02.2009
Finance Intern
City Of Reno Finance Department
01.2007 - 06.2007
Substitue Teacher
Washoe County Schools
10.2006 - 06.2008
Bachelor of Arts - Biology
Hamline University
Masters of Public Administration And Policy -
University of Nevada
PHR certified, (2009)
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