Catherine Montgomery

Billing Clerk

Boulevard Tire Center

05.1999 - Current

Executed billing tasks and recorded information in company databases.
Verified accuracy of billing data and corrected discrepancies.
Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.
Assisted with month-end closing procedures, contributing to an organized and punctual financial reporting process.
Interacted with customers to resolve billing disputes and respond to inquiries.
Handled account payments and provided information regarding outstanding balances.
Monitored outstanding invoices and performed collections duties.
Maintained confidentiality of sensitive customer information by adhering to strict privacy guidelines, upholding the company''s reputation for professionalism in handling personal data.
Demonstrated excellent time management skills by prioritizing tasks and meeting deadlines in a fast-paced, high-volume work environment.
Managed invoicing and payment processing operations.
Developed strong relationships with clients by providing exceptional customer service during phone calls or email communications regarding billing matters.
Processed customer invoices, credit memos and payments within established timelines.
Enhanced client satisfaction by promptly responding to inquiries and resolving billing issues professionally.
Generated daily, weekly and monthly reports for billing department.
Adapted quickly to changes in company policies or procedures, maintaining consistent performance levels during periods of transition.
Streamlined billing processes for increased efficiency and reduced errors through meticulous organization.
Maintained high levels of accuracy in data entry, minimizing discrepancies in billing and customer accounts.
Streamlined billing processes, reducing errors and enhancing efficiency in document management.
Collaborated with sales team to ensure billing accuracy and customer satisfaction.
Improved cash flow with timely and accurate billing of services rendered.
Responded to customer concerns and questions on daily basis.