Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
10
10
years of professional experience
Work History
Deli Manager
Bron'sDeli
07.2020 - Current
Reviewed pricing and ordered food ingredients, and supplies.
Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
Enhanced customer satisfaction by maintaining high-quality standards for deli products and services.
Inventoried food products and associated materials on weekly basis.
Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
Monitored food inventory and supplies to prevent waste.
Front of House Server
Hoss's Steak and Sea House
03.2015 - 06.2020
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Supported overall restaurant operations by assisting with opening or closing duties as needed.
Skillfully balanced multiple tasks during high-volume shifts, maintaining composure under pressure.
Collaborated with kitchen staff to ensure accurate order preparation, contributing to positive guest feedback.
Demonstrated strong knowledge of menu offerings, confidently answering questions and making personalized suggestions to guests.
Addressed customer concerns swiftly and professionally, resolving issues and ensuring repeat patronage.
Assisted in training new Front of House Servers, fostering teamwork and improving overall service quality.
Handled cash transactions accurately while maintaining a secure till, minimizing discrepancies in financial records.