Dynamic periodontal clinician with a proven track record at Foundation Periodontics, P.A., excelling in surgical therapies and interdisciplinary collaboration. Enhanced patient satisfaction through effective communication and tailored treatment plans, while fostering a high-performing team culture. Skilled in practice management and financial oversight, driving operational efficiency and growth.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Owner/Practicing Periodontal Clinician
Foundation Periodontics, P.A.
07.2000 - Current
Developed and maintained strong relationships with patients and referring doctors, as well as their hygienists and other team members, to facilitate smooth patient referrals, consistent patient treatment, and continued coordinated care between offices.
Oversaw daily direct patient care treatment and developed appropriate communication protocols between my office team members and patients and referring offices to ensure all care, treatment, and tasks were completed accurately and efficiently by team members.
Increased patient and referring office satisfaction by implementing efficient and consistent business and patient-care protocols.
Managed financial aspects of the business, including budgeting, equipment/supply purchases, bill-paying, financial reports, and thorough, accurate records for tax purposes.
Consulted with patients to assess individual and special needs and propose optimal solutions based on a personalized treatment plan.
Hired trained, motivated, and managed a high-performing team of employees dedicated to achieving company goals and long-term, respectful care for our family of patients.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Established foundational processes for business operations, developing a systems and operations manual for the office.
Attended continuing education and special events to increase knowledge, stay current on periodontal and other dental related topics, and to learn new and evolving technologies to continue to be a static, growing company with continued growth and the ability to pass new information on to colleagues.
Mentored staff members on best practices in customer service and patient-care techniques, leading to increased performance levels.
Fostered strong relationships with team members to boost retention rates, conducting regular feedback sessions.
Interacted well with patients and team members to build connections and nurture relationships.
Enhanced practice’s position by identifying and pursuing new business opportunities through growing our referral base.
Cultivated and strengthened lasting patient and referring-office relationships using strong issue resolution and dynamic communication skills.
Assisted in recruiting, hiring and training of team members. Personally interviewed and reviewed every applicant to ensure we hired the individual employee who had the ideals, goals, and ethics consistent with our practice philosophy.
Trained and guided team members to maintain high performance metrics while being productive.
Implemented crisis intervention strategies when needed, ensuring immediate safety measures were in place for at-risk patients and in case of employee incident.
Delivered high-quality patient care by conducting thorough assessments, developing treatment plans, and providing ongoing therapeutic support.
Developed tailored treatment plans to address the unique needs of each patient and promote optimal recovery.
Advocated for patients within the healthcare system to ensure access to appropriate resources and services when needed.
Participated in case reviews with multidisciplinary teams to discuss complex cases and develop collaborative solutions for individualized care plans.
Improved patient outcomes by implementing evidence-based clinical practices and interventions.
Provided patients with detailed information about symptoms, causes and treatment expectations.
Increased patient satisfaction scores through empathetic listening, clear communication, and timely resolution of concerns.
Established appropriate course of treatment and implemented interventions.
Enhanced interdisciplinary collaboration for better patient care through effective communication and teamwork.
Provided supervision to interns and practicum students during their training rotations in the clinic setting whenever request received.
Part-Time General Dental Clinic Floor Instructor
University of Missouri-Kansas City
01.2001 - 06.2004
Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
Boosted student performance by providing individualized support and targeted feedback.
Initiated new learning methods, eliminating instructional gaps and improving comprehension.
Promoted classroom safety, collaboration, and best practices.
Tested and evaluated students on materials presented in workshops and classes.
Increased student motivation by developing engaging lesson plans that catered to various learning styles.
Evaluated student assessments to identify areas of growth and improvement, adjusting instructional strategies accordingly.
Observed and adopted new techniques from skilled instructors and lecturers.
Developed and clearly presented classroom rules, guidelines and objectives.
Enhanced student engagement by integrating interactive technologies into curriculum.
Collaborated with interdisciplinary teams to create more cohesive and integrated curriculum.
Enhanced student critical thinking skills through problem-based learning activities.
Fostered positive learning environment, encouraging students to express their ideas and questions freely.
Cultivated culture of critical thinking and inquiry, preparing students for real-world problem-solving.
Shifted between formal and informal methods of teaching to keep students engaged.
Research Assistant
Sanofi Animal Health
01.1992 - 07.1993
Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
Organized research materials, maintaining a well-ordered workspace conducive to productivity.
Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.
Managed laboratory equipment and resources, ensuring proper maintenance and optimal functionality.
Streamlined project workflow, optimizing team efficiency through development of detailed scheduling and tracking systems.
Participated in research projects by designing and executing experiments.
Participated in lab meetings and project presentations.
Assisted scientists by collecting and organizing laboratory data.
Adhered to laboratory safety procedures to maintain compliance with quality control standards.
Cooperated with other technicians to develop and test new protocols.
Prepared reagents and solutions following standard laboratory formulas and procedures.
Education
Specialty Certificate in Periodontics - Periodontology
University of Missouri
Kansas City, MO
05-2000
Doctor of Dental Surgery - General Dentistry
University of Missouri
Kansas City, MO
05-1997
Bachelor of Arts - Biochemistry
University of Kansas
Lawrence, KS
12-1991
Skills
Periodontal surgical and nonsurgical therapies, including
Root planing
Mucogingival surgery
Traditional osseous surgery
Periodontal regenerative surgery
Esthetic periodontal surgery
Ridge augmentations
Sinus elevations
Radiographic interpretation including
Traditional dental radiographs
3-D imaging radiographs
Dental implant placement and implant regenerative therapy
Interdisciplinary collaboration
Practice management including
Employee motivation, education, and trust building
Financials and budgeting
Strong patient communication
Referring colleague support and education
Systems reviews to improve operations
Attention do detail
Affiliations
Active member American Academy of Periodontology
Academy of Osseointegration
Certification
State of Kansas General Dental & Periodontics License
Timeline
Part-Time General Dental Clinic Floor Instructor
University of Missouri-Kansas City
01.2001 - 06.2004
Owner/Practicing Periodontal Clinician
Foundation Periodontics, P.A.
07.2000 - Current
Research Assistant
Sanofi Animal Health
01.1992 - 07.1993
Specialty Certificate in Periodontics - Periodontology