Summary
Work History
Education
Skills
Timeline
Generic
Catherine Ndukwe

Catherine Ndukwe

Detroit

Summary

Dedicated Optician at Acuity Eye Care with expertise in customizing eyewear and ensuring prescription accuracy. Proven ability to enhance patient satisfaction through exceptional service and effective communication. Skilled in quality control and data collection, contributing to tailored vision care plans that meet unique patient needs.

Developed skills in fast-paced laboratory environment, emphasizing precision and adherence to protocols. Proficient in conducting experiments, analyzing results, and maintaining detailed records. Seeking to transition into new field, leveraging strong analytical and technical skills to contribute effectively.

Work History

Optician

Acuity Eye Care
09.2022 - 02.2023
  • Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
  • Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
  • Collaborated with optometrists to develop tailored vision care plans, addressing each patient''s unique visual needs.

Education

Bachelor of Science - Biology

University of Detroit Mercy
Detroit, MI
08-2025

Skills

  • PCR techniques
  • Microbiological safety
  • Gram staining
  • Cell culture techniques
  • Spectrophotometry
  • Flow cytometry
  • Quality control
  • Data collection

Timeline

Optician

Acuity Eye Care
09.2022 - 02.2023

Bachelor of Science - Biology

University of Detroit Mercy
Catherine Ndukwe