Catherine Nelson
Great Falls,MT
Summary
Organized and detail-oriented individual with over twenty years of experience in customer service. Able to handle multiple projects simultaneously with a high degree of accuracy. Open to new opportunities that will expand my skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Assistant Teacher
St. Thomas Child And Family Center
07.2023 - Current
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Ensured a safe learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Oversaw students in the classroom and common areas to monitor, enforce rules, and support lead teacher.
Parts Delivery Driver
O'Reilly Auto Parts
03.2022 - 03.2023
- Responsible for delivering parts in an organized, safe and efficient manner to our professional customers.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Bartender, General Manager
Roobar
04.2008 - 05.2020
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Trained front and back of house staff on restaurant policies, procedures and guest service techniques and communication skills to promote positive experiences.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Managed accounts payable/receivable and payroll.
Office Manager
Mile High Tower, Llc
03.2012 - 10.2014
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Ensured safety compliance by adhering to industry regulations and company policies during tower installations.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
Education
GED -
CMR High School
Great Falls, MT04.2001
Skills
- Small Group Instruction
- QuickBooks knowledge
- Customer Relations
- Vendor Relationship Management
- Operations Management
- Staff Development
References
- Chris Fanaro, Owner at Mile High Tower, llc, Denver, CO, 303.931.2453, milehightowertech@icloud.com
- Matthew LaFrancchi, Supervisor at O’Reilly Auto Parts, Moses Lake, WA, 509.750.1156, gatorllr220@yahoo.com
- John Zelzer, General Manager at Roobar, Denver, CO, 303.522.5543, johnzelzer@yahoo.com
- Andrea Darji, Coworker at Fado Irish Pub, Denver, CO, 303.903.5548, andie.darji@outlook.com
Certification
- CPR/First Aid Training
- OSHA 30 Construction
Timeline
Assistant Teacher
St. Thomas Child And Family Center
07.2023 - Current
Parts Delivery Driver
O'Reilly Auto Parts
03.2022 - 03.2023
Office Manager
Mile High Tower, Llc
03.2012 - 10.2014
Bartender, General Manager
Roobar
04.2008 - 05.2020
GED -
CMR High School
- CPR/First Aid Training
- OSHA 30 Construction
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