Catherine Nelson
Spokane Valley,WA
Summary
Dynamic and seasoned real estate professional with over 30 years of experience in all aspects of the industry, including lending, management, origination, processing, underwriting, valuations, preparing closing documents, reconciling HUDs, funding, servicing (including through foreclosure process when necessary), managing rehab projects, and returning assets to cash. Additionally, responsible for networking and marketing with potential borrowers and investors. Expertise in private money has facilitated effective interaction and management of investor relations and expectations while assisting with creating perspectives and specific offering circulars. Skilled at reading, analyzing, interpreting correctly, and instilling policies to maintain compliance with regulators and regulations. Successful realtor experienced in working with buyers and sellers to help them achieve their goals. Finds great satisfaction in interacting with and assisting individuals from diverse backgrounds with their unique home needs.
Overview
22
22
years of professional experience
Work History
Independent real estate agent
Professional Realty Service
01.2017 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Listing Manager/Inside Sales Agent
Keller Williams Realty, The Legacy Group
01.2015 - 01.2017
- Manage all lead generation platforms, contact all sellers, gather details and data, set appointments and manage multiple agents’ calendars
- Follow up, track, prepare reports, provide customer service, and increase business through lead generation
- Enhanced client satisfaction by providing exceptional customer service and addressing inquiries promptly.
- Coordinated with photographers and staging professionals to showcase properties effectively, attracting potential buyers.
- Spearheaded initiatives to improve office practices related to listings management, increasing overall team productivity.
Listing Coordinator
Keller Williams Realty, The Legacy Group
01.2013 - 01.2015
- Responsible for managing all paperwork and marketing, across multiple platforms, for over 110 active and ongoing listings
- Interact with clients, agents, title companies, and other miscellaneous vendors within the listing process
- Arrange travel details for CEO, multitasking, customer service oriented position, requiring a high level of attention to detail
Portfolio Manager
Mountain Capital, LLC
06.2012 - 06.2013
- Managed all aspects of this multi-million dollar commercial real estate lending portfolio
- Responsible for applications, processing, underwriting, review and clearing title policies, preparing/reviewing closing documents, reconcile HUD1s, review closing packages for completeness, perform inspections on all properties, manage rental portfolio, including negotiating leases, tenant repairs, delinquency notices, referrals to attorney for additional delinquency resolution, manage all REOs, through rehab and occupancy or sale
- Duties also included networking, marketing, and much more
Loan Originator/Executive Assistant
Brazington Mortgage, LLC
10.2008 - 06.2010
- Originate and process loan files, identify and attempt to mitigate risk whilst underwriting, assist with closings and funding of loans, interact with Investors, Borrowers, Escrow Officers, Attorneys, Title Examiners, Appraisers, and all other duties related to residential and commercial mortgage lending and servicing
- Brazington Mortgage, LLC Portfolio servicing manager, similar duties as those below for Opportunity Management Company, Inc., but for loans originated by Brazington Mortgage, LLC
- (registered with no adverse actions or complaints with the Nationwide Mortgage Licensing System & Registry under NMLS # 133019)
Contract Collection/Portfolio Manager
Opportunity Management Company, Inc. a REIT
10.2008 - 06.2010
- Monitor all escrow accounts for payment status and insurance coverage, contact borrowers regarding delinquencies or discrepancies, negotiating payment plans, insurance, and other issues, understanding and maintaining compliance with all governmental regulations
- Send delinquent/defaulted accounts to the Attorney for further collection activity
- Monitor and interact with these proceedings, through resolution, whether payment agreement or Foreclosure
- Compile reports and work on miscellaneous shareholder projects
Project Manager/General Contractor
Opportunity Management Company, Inc. a REIT
10.2008 - 06.2010
- Project Manager/General Contractor on all Opportunity Management Company, Inc., Real Estate Owned projects, responsibilities included: Requesting and reviewing bids, performing due diligence on all contractors, insuring proper licensing and bonding, request, obtain and review various feasibility studies, work up budgets, request appropriate permits, coordinate scheduling of various phases of work between subcontractors to insure completion of projects within a specific time frame and within a specific budget; including: excavators, carpenters, electricians, well and pump contractors
- Request, review and respond, if necessary, to various inspections
- Receive, review and approve of all project invoices, submit to bookkeeper for payment
- Create and communicate status reports of various current projects to the Board of Directors, responding to all questions or concerns
- Once the project is complete and marketable, hire Realtor and work together to market the property
- Review and respond to all offers and inspections, manage closing with applicable Attorney, Title Company and Purchaser, reconcile HUD 1
- Close out internal file, remove from REIT insurance, and communicate all final details and funds anticipated to Bookkeeper
Wholesale Account Manager/ Retail Mortgage Consultant
CLS Mortgage, Inc
03.2003 - 01.2007
- Provide superior customer service to all accounts, assist brokers with loan files, answer questions, provide status reports, communicate and manage time flow expectations, follow up post closing
- Evaluate commercial and residential loan requests from brokers, and retail clients; collect, review and evaluate documentation, underwrite and negotiate details with the loan committee as a wholesale account executive, or negotiate placement with other investors based upon qualifications or merits, manage and coordinate loans through close
Education
Associate of Arts - Computer Op Systems, Biology, And General GPA3.76
South Seattle Community College
Seattle, WASkills
- Equity Valuation
- Client Relationship Management
- Client Interfacing
- Due diligence
- Market understanding
- Contract Negotiation
- Attention to Detail
- Willing to Learn
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
Additional Information
Additional work history and references are available upon request.
Previousemployers
- Norwest Mortgage, Seattle and Federal Way, 4 years combined
- Four Seasons Hotels Seattle and Beverly Hills, 3.5 years
- Executive Assistant Weird Al Yankovic and Grey Fredrickson, Los Angeles, 3 years combined
Timeline
Independent real estate agent
Professional Realty Service
01.2017 - Current
Listing Manager/Inside Sales Agent
Keller Williams Realty, The Legacy Group
01.2015 - 01.2017
Listing Coordinator
Keller Williams Realty, The Legacy Group
01.2013 - 01.2015
Portfolio Manager
Mountain Capital, LLC
06.2012 - 06.2013
Contract Collection/Portfolio Manager
Opportunity Management Company, Inc. a REIT
10.2008 - 06.2010
Project Manager/General Contractor
Opportunity Management Company, Inc. a REIT
10.2008 - 06.2010
Loan Originator/Executive Assistant
Brazington Mortgage, LLC
10.2008 - 06.2010
Wholesale Account Manager/ Retail Mortgage Consultant
CLS Mortgage, Inc
03.2003 - 01.2007
Associate of Arts - Computer Op Systems, Biology, And General GPA3.76
South Seattle Community College
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