Summary
Overview
Work History
Education
Skills
Timeline
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Catherine Nelson

Catherine Nelson

Denver,Colorado

Summary

Results-driven server and bartender with extensive experience in high-volume, upscale dining environments. Demonstrated ability to foster strong team relationships and enhance operational efficiency through effective communication and time management. Expertise in cocktail preparation, and table service, while consistently delivering positive guest experiences. Proven track record in professional problem resolution that boosts customer loyalty and business profitability.

Overview

13
13
years of professional experience

Work History

Bartender/Server

Organic Roots
Denver, Colorado
10.2022 - Current
  • From-scratch kitchen featuring seasonal, farm-to-table inspired cuisine.
  • Consistent focus on elevated service and exceptional guest experience.
  • Specializing in private events, hosting regular buyouts, and catering events curated by our culinary and service teams.
  • Maintaining constant coordination and strong communication with team members in the execution of events.

Server

Ultreia
Denver, CO
03.2021 - 10.2022
  • James Beard Award-winning, ingredient-driven, scratch kitchen showcasing cuisine inspired by the Iberian Peninsula for diverse and discerning clientele.
  • Enhanced guest satisfaction and revenue through consistent focus on sales performance and exceptional service delivery.
  • Displayed exceptional multitasking capabilities while executing service steps with meticulousness and accuracy.

Server/Bartender

Uley's Cabin
Crested Butte, CO
11.2016 - 03.2020
  • Ski-in, ski-out fine dining resort restaurant featuring reservation-only sleigh ride dinners.
  • French bistro-inspired menu with a Colorado game flair.
  • Articulated in-depth knowledge of the menu, daily specials, and 5-course dinner service offerings.
  • Mixed craft and classic cocktails with precision and efficiency.
  • Consistently provided outstanding service to ensure a memorable dining experience.

Shift Supervisor

9380Tavern
Crested Butte, CO
06.2012 - 05.2016
  • Managed shift operations at a ski resort restaurant.
  • Ensured guest satisfaction with skilled problem resolution and adept interaction.
  • Oversaw server check-outs with meticulous accuracy.
  • Performed daily cash drops, and ensured accurate transactions.
  • Recorded end-of-day database entries, shift logs.
  • Enhanced operational fluency by applying hands-on experience to assist servers and bartenders.
  • Held responsibility for key management and safe combinations.
  • Helped lead the integration and training process for incoming staff.
  • Monitored adherence to food and beverage safety standards.

Education

Bachelor of Arts - K-12 Art Education Licensure

Metropolitan State University of Denver
Denver, CO
05-2022

Bachelor of Arts - Fine Arts

University of Colorado At Boulder
Boulder, CO
05-2012

Skills

  • Ciscerone Beer Server certification
  • Craft Bartender
  • Wine and Spirits knowledge
  • Customer service expert
  • Teamwork and cooperation
  • Effective communication
  • Team supervision
  • Time management
  • Task delegation
  • Effective prioritization
  • Policy Reinforcement
  • TIPS certified
  • Problem-solving aptitude
  • Operational efficiency-focused
  • Attention to detail
  • Self-motivation, initiative
  • Fluent with various POS platforms and Open Table

Timeline

Bartender/Server

Organic Roots
10.2022 - Current

Server

Ultreia
03.2021 - 10.2022

Server/Bartender

Uley's Cabin
11.2016 - 03.2020

Shift Supervisor

9380Tavern
06.2012 - 05.2016

Bachelor of Arts - K-12 Art Education Licensure

Metropolitan State University of Denver

Bachelor of Arts - Fine Arts

University of Colorado At Boulder

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Catherine Nelson