Catherine Nguyen - Barista / Core Team Member

Summary

Detail-oriented professional with a background in retail management. Known for exceptional time management and a friendly demeanor, consistently promoting a positive atmosphere while improving operational efficiency.

Overview

3

years of professional experience

Work History

Barista / Core Team Member

Tealicious Cafe

San Antonio, TX

08.2022 - 04.2025

Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Provided exceptional customer service, fostering a welcoming atmosphere for patrons.
Operated cash register efficiently, managing transactions accurately and promptly.
Cleaned counters, machines, utensils, and seating areas daily.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Streamlined ordering process, reducing wait times and increasing customer satisfaction.

Education

High School Diploma -

Johnson High School

San Antonio, TX

05-2026

Skills

Time management
Friendly and outgoing
Attention to detail
Team player
Opening and closing duties

Cash register operation
New hire training
Retail management
Team collaboration
Clear communication

Languages

English

Native or Bilingual

Vietnamese