Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Catherine Nieman

Catherine Nieman

Ponca City,US

Summary

I would love the chance to interview with your company. I have at least ten years of experience working with the public. I think I would be a great addition to your team. Thank you for taking the time to read my resume, and I'll be looking forward to your call. High volume transactions Customer direction Shelf-cleaning Coupons and gift cards Excellent verbal communication Money management Customer service Coin counting Cash Handling Cleaning and sanitizing Store merchandise handling Cash handling policies Store cleanliness and appearance Product recommendations Sales Customer needs assessment

Hardworking employee with customer service, multitasking and time management abilities. I am devoted to giving every customer a positive and memorable experience.

Ambitious, career-focused job seeker, anxious to obtain an entry-level Cashier position to help launch career while achieving company goals.

Highly motivated employee with a desire to take on new challenges. Worth solid ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Organized and motivated employee eager to apply time management and organizational skills in various environments. They are seeking entry-level opportunities to expand skills while facilitating company growth.

Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.

A committed job seeker with a history of meeting company needs with consistent and organized practices. They are skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

27
27
years of professional experience

Work History

Cashier

Walmart Supercenter
05.2021 - 11.2022
  • Rang up customer Stocked shelves Credit cards, checks, gift cards, and coupons were all processed by me. Educated customers about [Type] promotions to increase sales
  • Immediately inform the manager of any accidents, injuries, or unsafe working conditions.
  • Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans.
  • Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls.
  • Stocked shelves
  • Credit cards, checks, gift cards, and coupons were all processed by me.
  • Educated customers about [Type] promotions to increase sales
  • Immediately inform the manager of any accidents, injuries, or unsafe working conditions.
  • Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans.
  • Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls.
  • Trained team members to work as cashiers in accordance with company policies and procedures.
  • Processed new orders quickly and accurately, completing [Number]+ daily transactions
  • Helped customers by answering their questions and completing their requests
  • Used cash registers and POS systems to request and record customer orders and compute bills
  • Efficiently and accurately process a large number of transactions.
  • Was in charge of arranging and stocking [Type] merchandise
  • Handled POS transactions such as checks, cash, credit card purchases, and refunds
  • Kept well-stocked cashier lanes and store shelves to promote strong sales
  • Greeted them and gave them product information as customers entered
  • Stayed up to date on sales by reviewing weekly sales circulars and keeping track of price changes
  • Served the needs of more than [Number] customers in a busy [Type] environment
  • Learned how to deal with checks and credit cards
  • Greeted customers with a smile and offered prompt and dedicated assistance
  • Checked customers' identification for proof of age and refused to sell alcohol or tobacco to minors
  • Aided loss prevention goals by taking proactive measures such as scanning shopping carts and keeping track of customer behavior
  • Wrapped and bagged items for customers to protect them from damage and make them easier to transport
  • Answered questions about store policies and concerns to support positive customer experiences
  • Bagged merchandise with care and efficiency to minimize damage.
  • Identified the needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked successfully with diverse coworkers to accomplish goals and address issues related to our products and services.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Understood and followed oral and written directions.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Addressed customer needs and made product recommendations to increase sales.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Learned duties for various positions and provided backup at key times.
  • Welcomed customers and helped determine their needs.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Supported management in implementing operational improvements such as updated training manuals or revised schedules.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Promoted store promotions and incentive programs to increase overall sales revenue.

CNA

The Renaissance of Ponca City
05.2017 - 10.2018
  • Kept track of the patient's intake and dietary needs, as well as assisting with feeding
  • Increased patient satisfaction by assisting with activities of daily living such as bathing, dressing, toileting, and exercising
  • Cared for patients in a 12-bed unit, checking on their needs on a regular basis and maintaining high standards of patient care
  • Increased patient satisfaction by assisting with activities of daily living such as bathing, dressing, toileting, and exercising
  • Built relationships with patients, caregivers, and healthcare teams in order to meet the goals of individual care plans
  • Assisted with daily living activities such as personal hygiene, feeding, and ambulation
  • Observed, documented, and communicated [Type] and [Type] patient information to update the interdisciplinary care team and permanent medical records
  • Carefully and safely lifted patients from chairs to beds using mobility devices and [Type] equipment
  • Checked patients' vital signs and recorded everything I learned, noting any significant changes to report to [Job title]
  • Established and maintained long-term, quality relationships with patients' relatives to effectively communicate important aspects of health care
  • Carefully and transport patients using mobility devices and [Type] equipment
  • Interacted enthusiastically with patients through positive engagement, active listening, and respectful conversations
  • Assessed patient needs and obtained necessary care for medical and personal concerns in response to patient alarms and requests
  • Collected information about special dietary requirements, assessed meals, documented intake, and assisted with feeding to promote proper patient nutrition
  • Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness
  • Cleaned and sterilized [Type] and [Type] equipment to reduce the risk of infection and contamination
  • Assisted patients in remaining mobile by transferring them between beds, wheelchairs, and other assistive devices for the most efficient transportation throughout the facility.

Cashier

Speedy Q Market
01.1996 - 09.2002
  • Credit cards, checks, gift cards, and coupons were all processed by me
  • Educated customers about [Type] promotions to increase sales
  • Organized and reported financial data in order to keep track of payment histories and aid in sound financial accounting
  • Immediately informed the manager of any accidents, injuries, or unsafe working conditions
  • Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans
  • Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls
  • Trained team members to work as cashiers in accordance with company policies and procedures
  • By highlighting target merchandise with strategic promotional approaches, I was able to consistently meet upsell goals
  • Efficiently and accurately processed a large number of transactions
  • Was in charge of arranging and stocking [Type] merchandise
  • Add up all of the payments I've received throughout the day
  • Handled POS transactions such as checks, cash, credit card purchases, and refunds
  • Kept well-stocked cashier lanes and store shelves to promote strong sales
  • Greeted them and gave them product information as customers entered.

Education

Certified Nursing Aide - CMA - Certified Medical Assistant

Ultimate Medical Academy, Tampa, FL
01.2009

CNA

Pioneer Technology Center, Ponca City, OK
03.1995

Skills

  • Basic Math
  • Critical Thinking
  • Planning & Organizing
  • Supervision & Leadership
  • Training & Development
  • Good Work Ethic
  • Customer Service
  • Organizational Skills
  • Friendly, Positive Attitude
  • Reliable & Trustworthy
  • Active Listening
  • People Skills
  • Cleaning and Sanitizing
  • Order Taking
  • Sales Expertise
  • Verbal and Written Communication
  • Cash Drawer Management
  • Coaching and Mentoring
  • Staff Training
  • Issue Resolution
  • Guest Inquiries
  • Identification Checks
  • Money Handling
  • Liquor Law Compliance
  • Credit and Cash Transactions
  • Cash Register Systems
  • Product and Service Sales
  • Cash Management
  • Stocking and Replenishing
  • Product Knowledge
  • Hospitality and Accommodation
  • Merchandise Restocking
  • POS Systems Operations
  • Training and Development
  • Customer Service Excellence
  • Facility Safety
  • Payments Posting

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Cashier - Walmart Supercenter
05.2021 - 11.2022
CNA - The Renaissance of Ponca City
05.2017 - 10.2018
Cashier - Speedy Q Market
01.1996 - 09.2002
Ultimate Medical Academy - Certified Nursing Aide - CMA, Certified Medical Assistant
Pioneer Technology Center - , CNA
Catherine Nieman