Catherine Orr
Executive Director
Corvallis,MT
Summary
Versatile Executive Director focused on promoting mission and increasing effectiveness of key programs. Passionate about managing and overseeing implementation of company's daily operations. Quick and firm decision-maker possessing first-rate communication and organizational skills. Recognized for successfully collaborating with management to develop work plans, financials and strategies.
Overview
11
11
years of professional experience
Work History
Executive Director
Ravalli County Council On Aging
09.2020 - Current
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Managed financial, operational and human resources to optimize business performance.
- Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Created promotional materials and provided insightful information to social media, websites and print media to educate public.
- Increased organizational efficiency by streamlining processes and implementing new systems.
- Advocated for organization and company mission to raise awareness and support.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Passionate about learning and committed to continual improvement.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Gained extensive knowledge in data entry, analysis and reporting.
- Developed strong communication and organizational skills through working on group projects.
- Learned and adapted quickly to new technology and software applications.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Represented organization to local public by giving presentations and speeches and participating in community events.
- Evaluated program outcomes using data-driven metrics, identifying areas for improvement and implementing targeted interventions.
Assistant Director
Ravalli County Council On Aging
09.2019 - 01.2021
- Oversaw day-to-day production activities in accordance with business objectives.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Administered employee recognition programs to boost morale and increase motivation levels among team members.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Assisted in recruiting, hiring and training of team members.
- Monitored and coordinated workflows to optimize resources.
- Championed diversity and inclusion efforts, fostering an inclusive work environment where all employees felt valued and respected.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Reduced budget variances by conducting thorough analysis, identifying discrepancies, and working with department heads to align spending.
- Established and checked coding procedures, monitored reports and updated internal files.
- Collaborated with external auditors during annual audit processes ensuring a smooth completion of audit engagements.
- Communicated with staff, vendors and contractors regarding invoices and payment status to facilitate accounts payable and accounts receivable procedures.
Dental Office Manager
Capron Family Dental
09.2017 - 09.2019
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Managed financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Streamlined check-in and check-out processes for faster service, resulting in higher guest satisfaction scores.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Verified patient insurance eligibility and benefits.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Prepared patient X-rays and images for review by dentist.
- Prepared and sterilized instruments and materials for use by dentists.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
Office Manager
Alpine Granite
09.2013 - 09.2017
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Created, maintained and updated filing systems for paper and electronic documents.
Education
Bachelor of Science - Health Administration
Montana State University - Billings
Billings, MT05.2019
Skills
- Operational planning
- Business Management
- Program Administration
- Relationship Building
- Program Oversight
- Financial Management
- Executive Leadership
- Board Reporting
- Marketing and Advertising
- Budget Planning
Timeline
Executive Director
Ravalli County Council On Aging
09.2020 - Current
Assistant Director
Ravalli County Council On Aging
09.2019 - 01.2021
Dental Office Manager
Capron Family Dental
09.2017 - 09.2019
Office Manager
Alpine Granite
09.2013 - 09.2017
Bachelor of Science - Health Administration
Montana State University - Billings
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