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Enthusiastic professional with background in boutique catering and hospitality. Hands-on experience offering tasty meals and operatic selections for intimate gatherings and fund raisers. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Group Technical Director with over 20 years of hands-on experience in chemical, paints & coatings manufacturing, leading R&D, laboratory, quality, and technical operations across multiple production plants. My background covers wood coatings (UV, waterborne, solvent-borne), industrial protective coatings (epoxy, acrylics, enamels), decorative coatings for interior and exterior applications, construction chemicals, and automotive coatings, with a strong focus on practical, scalable solutions that work on the plant floor and in the market. I lead a well-structured and mature R&D and laboratory organization operating across six locations, with headquarters in the UAE, managing 55+ chemists and chemical engineers across R&D, quality control, certifications, application laboratories, training, customer technical support, and after-sales service. I have built clear development pipelines, benchmarking practices, and quality systems that allow teams to innovate efficiently while maintaining consistency, speed, and reliability. I stay close to manufacturing operations, ensuring laboratory KPIs are fully aligned with production KPIs. My role includes supporting plants with troubleshooting, process optimization, root-cause analysis, and lean manufacturing initiatives to improve stability, reduce waste, and increase overall efficiency. Customer and market support are a core part of my work. I oversee technical customer support and complaint management, support key accounts, and work closely with sales and marketing teams on pre-sales support, system specifications, product positioning, and competitive benchmarking. I also lead the preparation and governance of technical datasheets, system manuals, and catalogues, ensuring clarity and technical credibility in every market. I strongly believe in training and knowledge transfer. I have established internal and external technical training programs for R&D teams, plant staff, sales teams, distributors, and customers, ensuring alignment between product development, application know-how, and commercial execution. I am responsible for certifications, specifications, and third-party testing, particularly for industrial protective coatings, flooring systems, and exterior wood preservation technologies, ensuring that all product guarantees are technically sound and consistently supported across plants and regions. At group level, I work closely with executive leadership to align technology, innovation, and operational execution with the company’s long-term vision, growth strategy, and transformation initiatives. I am known for bridging strategy and execution, building strong technical teams, and delivering results that support both operational excellence and sustainable business growth.

Bright and friendly receptionist with experience handling multiple tasks at once while remaining positive and composed in all types of situations. Offering great communication, customer service and leadership skills. Self-motivated and highly experienced in guest services and event coordinating. Pleasant personality coupled with talents in customer relations, recordkeeping, and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.

I have over two decades of credits from major networks as a producer, writer and casting director. Experience steering creative vision and enhancing production value.

Award-winning filmmaker who has written and directed shorts, feature films and documentaries, building on portfolio as a film director to create entertainment and informative work for diverse audiences.




Catherine Ortlund

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Head Waitress

Waitress

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Bachelor of Science - Community Health Services

Nutrition & Sustainability

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Service & Engagement

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Head Waitress

Waitress

Bachelor of Science - Community Health Services

Nutrition & Sustainability

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