Catherine Pikula Yates
Kensington
Summary
Results-driven Purchasing Specialist with expertise in supplier contracts and cost-saving initiatives. Proven track record in negotiating favorable terms and analyzing supplier performance to enhance procurement efficiency.
Overview
13
13
years of professional experience
Work History
Purchasing/Procurement Specialist
Gilbert & Jones Inc.
New Britain, CT
04.2013 - 03.2026
- Developed procurement strategies aligning with organizational goals and market trends.
- Negotiated contracts with suppliers to secure favorable terms and pricing.
- Implemented cost-saving initiatives, improving overall procurement efficiency.
- Analyzed supplier performance metrics to ensure compliance with quality standards.
Customer Service Representative
Gilbert & Jones Inc.
New Britain, CT
04.2013 - 03.2026
- Resolved customer inquiries efficiently through multiple communication channels, enhancing satisfaction and loyalty.
- Trained new team members on systems and processes, promoting consistency in service delivery.
- Managed customer accounts using CRM tools, ensuring accurate records and timely follow-ups.
- Collaborated with departments to address escalated issues, streamlining resolution processes.
Accounts Payable Clerk
Gilbert & Jones Inc.
New Britain, CT
04.2024 - 03.2026
- Processed vendor invoices accurately and efficiently, ensuring timely payments.
- Reconciled accounts payable records to maintain financial accuracy and integrity.
- Collaborated with internal departments to resolve invoice discrepancies and queries.
- Managed vendor relationships, fostering communication for prompt issue resolution.
Education
High School Diploma -
New Britain High School
New Britain, CT06-1983
Skills
- Supplier contracts
- Effective communication
- Order placement
- Purchasing processes
Timeline
Accounts Payable Clerk
Gilbert & Jones Inc.
04.2024 - 03.2026
Purchasing/Procurement Specialist
Gilbert & Jones Inc.
04.2013 - 03.2026
Customer Service Representative
Gilbert & Jones Inc.
04.2013 - 03.2026
High School Diploma -
New Britain High School