Summary
Overview
Work History
Education
Skills
Education and Training
References
Timeline
Generic

Catherine Robbins

Montville,United States

Summary

Dynamic professional with extensive experience at MaineHealth, excelling in accounts receivable management and claims processing. Proven ability to enhance billing efficiency and resolve inquiries through effective communication. Recognized for meticulous attention to detail, contributing to accurate financial reporting and improved revenue cycle operations.

Overview

29
29
years of professional experience

Work History

Payroll Clerk

MaineHealth
Belfast, Maine
06.2021 - Current
  • Verified employee timecards and adjusted discrepancies as needed.
  • Assisted in resolving payroll inquiries from employees promptly.
  • Managed payroll for temporary, hourly, and salaried employees.
  • Managed weekly payroll duties and submitted data to payroll contractor.

LTC Accounts Receivable

MaineHealth
Belfast, ME
05.2019 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Reconciled accounts receivable with general ledger entries to ensure data accuracy.
  • Assisted in preparing financial reports and statements for management review.
  • Reconciled daily cash receipts with bank deposits.
  • Assisted in month-end closing activities such as preparing journal entries, reconciling accounts, and creating financial reports.

Dental Billing Specialist

MaineHealth
Belfast, Maine
06.2015 - Current
  • Process dental insurance claims efficiently for timely reimbursements.
  • Verify patient eligibility and benefits through insurance portals.
  • Communicate effectively with patients regarding billing inquiries and disputes.
  • Assist in training new staff on billing procedures and software usage.
  • Stay updated on changes in dental billing regulations and practices.
  • Collaborated with the office manager on improving processes related to billing and collections.
  • Prepared patient statements for payment of services rendered.
  • Processed insurance claims and submitted them electronically to the appropriate payer.
  • Provided customer service support to assist patients with any inquiries related to their account balance or payment history.
  • Provided monthly analysis of accounts receivable aging report to management team.
  • Managed all payments processing, invoicing and collections tasks.

Patient Account Representative

MaineHealth
Belfast, Maine
11.1996 - Current
  • Managed patient account inquiries and resolved billing discrepancies efficiently.
  • Processed insurance claims and verified patient eligibility for services.
  • Coordinated payment plans and communicated options to patients effectively.
  • Utilized billing software to track payments and update account information accurately.
  • Provided customer service to patients regarding billing inquiries and account information.
  • Processed payments from patients and maintained accurate records of all transactions.
  • Updated existing patient files with relevant information such as changes in address or contact information.
  • Experienced in Rural Health Center guidelines and insurance billing
  • Involved in multiple billing software implementations

Education

High School Diploma -

Belfast Area High School
06-1992

Skills

  • Accounts receivable management
  • Attention to detail
  • Claims processing
  • Dental billing
  • Insurance processing
  • Cash flow management
  • Effective communication
  • Time management
  • Remote office availability
  • Flexible and adaptable
  • Data management

Education and Training

other

References

References available upon request.

Timeline

Payroll Clerk

MaineHealth
06.2021 - Current

LTC Accounts Receivable

MaineHealth
05.2019 - Current

Dental Billing Specialist

MaineHealth
06.2015 - Current

Patient Account Representative

MaineHealth
11.1996 - Current

High School Diploma -

Belfast Area High School

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