Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Catherine Roldan

Herndon,VA

Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Focused professional motivated to deliver seamless and pleasant healthcare experience to patients. Offering extensive background assisting medical teams in examining and treating patients. Skillful in measuring vitals, preparing, and drawing blood samples and preparing treatment rooms for examinations. Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation. Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.

Overview

1
1
year of professional experience

Work History

Dental Receptionist

Truc Duong, DDS, PC
Cascades, VA
08.2023 - 07.2024
  • Greeted patients, provided them with necessary paperwork, and verified insurance information.
  • Answered incoming calls, scheduled appointments, and confirmed patient visits.
  • Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
  • Created a welcoming environment for patients by providing exceptional customer service at all times.
  • Provided assistance to dentists during dental treatments and procedures as needed.

Education

Medical Assistant Associates - Health Sciences

ECPI University
Northern VA
06-2025

Skills

  • Indirect Patient Care
  • Patient Scheduling
  • Inventory and supply management
  • OB/GYN procedures
  • Medical Records Management
  • Medical Billing
  • Medical office administration

Languages

Spanish
Professional

References

References available upon request.

Timeline

Dental Receptionist

Truc Duong, DDS, PC
08.2023 - 07.2024

Medical Assistant Associates - Health Sciences

ECPI University
Catherine Roldan