Summary
Overview
Work History
Education
Skills
Timeline
Generic

Catherine Ross

Lexington,SC

Summary

Motivated Property Management Professional with 11.5 years solid experience managing all levels of large scale projects, including budgeting and administration.  Excellent at juggling multiple tasks and working under pressure.   Highly ambitious with a strong accounting and sales background with outstanding relationship building, training and customer service skills.  Dynamic communicator who consistently exceeds goals and company expectations. 

Overview

19
19
years of professional experience

Work History

Property Assistant Manager

Wilkinson Real Estate Advisors, Inc / Legacy at Sandhill
11.2015 - Current
  • Duties performed include: Coordinating contractors for make-ready homes, generating and approving monthly accounting reports, responding to resident and vendor complaints and concerns, inputting move-in and move-out data efficiently, posting rents and payments, generating final account statements and collecting delinquent payments, coordinating evictions, working with collection agencies to collect unpaid fees, maintaining required resident insurance policies, cross-training additional associates, and providing accounting and scheduling assistance to sister property.

Property Manager

JMG Realty / Polo Village
01.2015 - 08.2015
  • Duties performed include: Maximizing occupancy levels and property value while minimizing expenses, overseeing payments of invoices, assisting in annual budget preparation, handling delinquent accounts and evictions, collecting bids and negotiating pricing with contractors for services, completing annual reviews for on-site personnel, preparing various reports requested, maintaining constant balance of property petty cash account, and monitoring advertising and marketing.

Property Assistant Manager

Drucker & Falk Real Estate / Polo Village
07.2013 - 01.2015
  • Duties performed include: Coordinating contractors for make-ready homes, generating weekly reports, responding to resident complaints and concerns, inputting move-in and move-out data efficiently, posting rents and payments, completing deposit accounting, coordinating evictions, working with collection agencies to collect unpaid fees, and working with leasing agent and manager in training aspects needed

Leasing Professional

Greystar / Broad River Trace
10.2008 - 07.2013
  • Duties performed include: Leasing apartment homes, responding to all prospect leads, efficiently maintaining wait-list, contacting resident renewals, approving applicants and compiling necessary paperwork for resident files, outreach marketing, ordering marketing materials, preparing make ready homes, coordinating resident events, generating weekly marketing reports and quarterly marketing plans, and auditing files and reporting issues to management. 

Relocation Specialist and Resident Service Specialist

Picerne Military Housing
10.2006 - 11.2008
  • Duties performed include: Outreach marketing, qualifying incoming service members based on eligibility, efficiently processing move-in and move-outs, assigning homes to incoming families, coordinating tours with incoming families and neighborhood centers, working with maintenance team to maintain work order status, generating reports, and managing office when necessary.  

Education

Property Manager License - Property Management

South Carolina Realty
West Columbia, SC
2014

Real Estate Salesperson License - Real Estate

Real Estate School for Success
Columbia, SC
2010

Bachelor of Science - Psychology

Northwestern State University of Louisiana
Natchitoches, LA
2005

Skills

  • Budgeting and finance
  • Data management
  • Powerful negotiator
  • Project management
  • Staff development
  • Conflict resolution
  • Extremely organized
  • Self-motivated
  • Strong verbal communication
  • Team leadership

Timeline

Property Assistant Manager

Wilkinson Real Estate Advisors, Inc / Legacy at Sandhill
11.2015 - Current

Property Manager

JMG Realty / Polo Village
01.2015 - 08.2015

Property Assistant Manager

Drucker & Falk Real Estate / Polo Village
07.2013 - 01.2015

Leasing Professional

Greystar / Broad River Trace
10.2008 - 07.2013

Relocation Specialist and Resident Service Specialist

Picerne Military Housing
10.2006 - 11.2008

Property Manager License - Property Management

South Carolina Realty

Real Estate Salesperson License - Real Estate

Real Estate School for Success

Bachelor of Science - Psychology

Northwestern State University of Louisiana

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