Summary
Overview
Work History
Education
Skills
Timeline
Generic

Catherine Ruizo

Waipahu,HI

Summary

Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations. Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills in [Desired Position] role. Dedicated [Job Title] with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.

Overview

23
23
years of professional experience

Work History

Receptionist

Avalon Care Center
11.2024 - 11.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Responded to inquiries from callers seeking information.

Endoscopy Technician

Surgicare Center Of Hawaii
09.2022 - 09.2024
  • Advanced skillset through participation in specialized trainings on various types of endoscopic equipment, broadening capabilities as a technician.
  • Set up endoscopy suites with equipment and supplies needed for procedures.
  • Collaborated with physicians and nurses to develop individualized patient care plans focused on maximizing comfort and minimizing anxiety levels.
  • Improved patient comfort during endoscopic procedures by providing attentive care and maintaining a calming environment.
  • Handled inventory and preparation for upcoming procedures by ordering supplies and ensuring rooms were stocked and set-up for patients.
  • Assisted in the collection of diagnostic specimens during endoscopic procedures, ensuring proper labeling and handling for accurate laboratory analysis.
  • Assisted physicians and nursing staff with various tasks and responsibilities during procedures.
  • Assisted doctors, nurses and support staff by preparing for patient procedures.
  • Handled transfers of scopes to various departments for maintenance and routine repairs.
  • Maintained all safety protocols and processes when cleaning, disinfecting and sterilizing endoscopes and related equipment.
  • Streamlined workflow within the endoscopy unit by effectively coordinating room schedules and ensuring prompt turnaround times between procedures.
  • Verified proper stocking and readiness of day surgery and operating rooms by ordering equipment and supplies for upcoming procedures.

Sterile Processing Technician

Kuakini Medical Center
01.2022 - 09.2024
  • Wrapped trays, instrument packs, and sets.
  • Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
  • Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
  • Reduced risk of infections by maintaining a clean and sterile environment within the processing area.
  • Enhanced patient safety by ensuring proper sterilization and packaging of medical equipment.
  • Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
  • Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
  • Ensured timely availability of surgical instruments by prioritizing urgent requests and efficiently managing workload.
  • Inspected sterile package integrity prior to distribution.

Ophthalmology Technician

Retina Consultant Of Hawaii
04.2011 - 12.2021
  • Maintained patient confidentiality at all times, adhering to HIPAA regulations and safeguarding sensitive medical information.
  • Collaborated effectively with staff members across various departments to ensure seamless delivery of quality patient care services.
  • Enhanced patient care by conducting thorough pre-examination tests and preparing patients for ophthalmic procedures.
  • Ensured accurate billing practices by verifying insurance information and submitting claims promptly after treatment sessions.
  • Served as a reliable and knowledgeable resource for patients, providing guidance on appropriate use of medications and eye drops.

Medical Assistant

Michael Dimitrion, MD.
01.2002 - 11.2011
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.

Education

Nursing Assistant

CNA Training Center
Waipahu, HI
01.2000

Medical Assistant

Hawaii Business College
Honolulu, HI
06.2000

High School Diploma -

Holy Cross Academy Of Sasa
Philippines
03.1991

Bachelor of Science - Accounting

University Of The Philippines
Philippines
03.1994

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Scheduling appointments
  • Mail handling
  • Meeting preparation

Timeline

Receptionist

Avalon Care Center
11.2024 - 11.2024

Endoscopy Technician

Surgicare Center Of Hawaii
09.2022 - 09.2024

Sterile Processing Technician

Kuakini Medical Center
01.2022 - 09.2024

Ophthalmology Technician

Retina Consultant Of Hawaii
04.2011 - 12.2021

Medical Assistant

Michael Dimitrion, MD.
01.2002 - 11.2011

Nursing Assistant

CNA Training Center

Medical Assistant

Hawaii Business College

High School Diploma -

Holy Cross Academy Of Sasa

Bachelor of Science - Accounting

University Of The Philippines
Catherine Ruizo