Catherine Ryerson
Remote Student Services
Waterford,MI
Summary
Professional with deep expertise in academic administration, ready to excel in this role. Possesses strong skills in managing student records, overseeing enrollment processes, and ensuring compliance with institutional policies. Known for fostering team collaboration and adapting to changing needs to achieve outstanding results. Reliable, organized, and proficient in using administrative software and managing confidential information effectively.
Overview
16
16
years of professional experience
Work History
Registrar Support Specialist
Oakland Community College
01.2013 - 10.2024
- Ensured accurate student records by diligently maintaining and updating information in the database.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Updated computer system with latest information to keep records current and accurate.
- Coordinated effectively with admissions offices to streamline acceptance notifications and enrollment procedures for incoming students.
- Enhanced student satisfaction by addressing concerns promptly, providing solutions, and offering guidance on registration matters.
- Facilitated student registration with admissions and records departments for smooth administration processes.
- Increased student satisfaction by providing comprehensive support and guidance throughout registration process.
- Supported students in distress by connecting them with appropriate academic and mental health resources.
- Ensured compliance with federal and state regulations regarding student records, safeguarding privacy and institutional reputation.
Faculty Secretary
Oakland Community College
02.2009 - 01.2013
- Handled general office duties such as answering phones, greeting visitors, sorting mail; creating a welcoming environment.
- Prepared purchase orders for office supplies, maintaining adequate inventory levels while staying within budget constraints.
- Facilitated communication between faculty members and students, addressing concerns promptly and professionally.
- Provided exceptional customer service to students seeking assistance or information about the department''s offerings.
- Streamlined office operations by implementing organized filing systems for important documents.
- Maintained confidentiality when handling sensitive student or personnel information.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
Administrative Support
Oakland Community College
Auburn Hills, MISkills
- Records management
- Admissions support
- Database administration
- Enrollment management
- Interdepartmental collaboration
- Transfer credit evaluation
- FERPA compliance
- Maintaining documents and records
- Verification and eligibility
- Admissions and registrations
- Attention to detail
- Active listening
- Critical thinking
- Multitasking Abilities
Timeline
Registrar Support Specialist
Oakland Community College
01.2013 - 10.2024
Faculty Secretary
Oakland Community College
02.2009 - 01.2013
Administrative Support
Oakland Community College
Similar Profiles
Adam Vallus Adam Vallus null
Adjunct Economics Instructor at Oakland Community College and Northwood UniversityAdjunct Economics Instructor at Oakland Community College and Northwood University
Lori A. PrzymusinskiLori A. Przymusinski
Adjunct Faculty-Nursing Skills and Simulation Lab at Oakland Community CollegeAdjunct Faculty-Nursing Skills and Simulation Lab at Oakland Community College
Mohammed BazarMohammed Bazar
Technical Support at Oakland Community CollegeTechnical Support at Oakland Community College