Catherine Schilling
Dallas,TX
Summary
With my background I am looking for a position that will allow me to utilize not only my interpersonal skills and organization but also allow me to be creative. My goal is to work with a forward thinking company that will allow me to learn and grow as an employee and individual.
Overview
3
3
years of professional experience
Work History
Bartender
Cowboys Red River
Dallas, TX
11.2023 - Current
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Provided drink suggestions to customers based on their preferences.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Bartender
Bottled Blonde Dallas
Dallas, TX
08.2022 - Current
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Upsold customers from shelf to premium brands to help boost sales.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
Personal Assistant to the Owner
Tommy C Construction
Dallas , TX
01.2023 - 01.2024
- Provided assistance in resolving customer complaints or issues escalated by owner.
- Organized filing systems and databases to store data related to the Owner's business activities.
- Prepared expense reports based on receipts submitted by the Owner.
- Provided administrative support such as preparing letters, memos, faxes.
Bartender/Bottle Server
Whiskey Row
Denver, CO
12.2021 - 07.2022
- Poured wine, beer and cocktails for patrons.
- Created a fun environment for not only guests but fellow co workers.
- Delivered VIP bottle service in upscale environment, catering to large guest parties and celebrity clientele.
Director of Concierge Services
Lincoln Property Company
Denver, CO
06.2021 - 02.2022
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Oversaw daily operations of the concierge team, ensuring all staff members were properly trained and customer service standards were met.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Oversaw event logistics, venue scheduling and accommodations for multiple events per week.
Concierge Coordinator
ONEFlight International
Englewood, CO
11.2020 - 06.2021
- Work closely with guests such as celebrities or VIPs and always showed extreme professionalism and respect for personal privacy.
- Manage transportation arrangements to and from airport and secure specific catering requests for clients to ensure satisfaction.
- Coordinate over 40 domestic and international flights a month in a fast pace environment.
- Maintain files of services including transportation sources, catering vendors, hotels, rental car information, venues, client history and any other critical relevant information for the clients needs
Education
Bachelor of Arts - Communications
University of Connecticut
Storrs, CT4 2019
Skills
- Computer-savvy
- Communication skills
- Customer relations
- Social media management
- Market dynamics
- Digital advertising
- Skilled multi-tasker
- Problem solving
- Brand development
- Special events planning
- Google Analytics
Accomplishments
Cheerleader from Fall 2015- Spring 2019
- Represent not only my Cheerleading Team but also the University as an ambassador for UConn.
- Converse with fans on a regular basis and conduct myself as professional and outgoing as possible.
- Game Day Coordinator- Choose which uniform, poms, hairstyle and makeup look for each game day and event we attended.
Timeline
Bartender
Cowboys Red River
11.2023 - Current
Personal Assistant to the Owner
Tommy C Construction
01.2023 - 01.2024
Bartender
Bottled Blonde Dallas
08.2022 - Current
Bartender/Bottle Server
Whiskey Row
12.2021 - 07.2022
Director of Concierge Services
Lincoln Property Company
06.2021 - 02.2022
Concierge Coordinator
ONEFlight International
11.2020 - 06.2021
Bachelor of Arts - Communications
University of Connecticut
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