Catherine Schliesing
St. Paul,MN
Summary
Dynamic individual with hands-on experience in team supervision and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
10
10
years of professional experience
Work History
Barista Shift Supervisor
The Wild Bean
08.2023 - Current
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Set and oversaw weekly and special event menu plans.
- Accurately completed end-of-day financial tasks including cash and card transactions daily.
Social Media Manager
Polly Meyer Executive Consulting
01.2016 - Current
- Increased brand awareness through development and implementation of successful public relations campaigns.
- Developed and promoted corporate brand, images and identity to media and public.
- Cultivated strong corporate image and identity with clear branding.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
- Identified metrics to measure and evaluate effectiveness of public relations campaigns and initiatives.
- Continually maintained and improved company's reputation and positive image in markets served.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
Store Support Supervisor
Whole Foods Market
10.2021 - 12.2023
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Mentored new team members to contribute to store's positive culture.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Monitored cashiers' work and balanced registers to maintain strong financial controls.
Nanny
Private Clients
08.2020 - 03.2021
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Assisted with light housekeeping duties as well as running errands.
- Engaged with children on age-appropriate level.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Built positive and nurturing environments to support child social and emotional growth.
- Regularly traveled with family to help with vacation activities and childcare.
- Administered basic first-aid and medication in emergency situations.
Campaign Coordinator
Senator Julia Coleman
10.2019 - 11.2020
- Networked among donors and fundraised to generate money for campaign.
- Utilized social media advantageously for free and persuasive media.
- Reviewed and used data to make recommendations to improve campaign performance, media touchpoints and journey.
- Handled early-voter and election day operations, and managed voter outreach protocols.
Summer Painter
College Pro Painters
05.2019 - 08.2019
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
- Calculated amount of paint and other materials needed for each job accurately.
- Kept accurate records of paint supplies and other materials.
- Interacted with clients to report progress and verify timetable for completed work.
Videographer
Miss. America Pageants
02.2015 - 02.2021
- Set up for shots according to production schedules, weather, and lighting conditions and available equipment.
- Conserved footage archive by organizing, labeling, and tagging with metadata.
- Assisted with setting up and breaking down equipment before and after shoots.
- Produced videos according to client specifications, including desired length, style and pace.
- Supported all aspects of creative production process, from ideation through distribution.
- Developed creative approaches to video production to create unique and engaging content.
Volunteer
United States Air Force
05.2018 - 08.2018
- Assisted with event set-up and break-down, ensuring smooth operations
- Supported fundraising efforts for the Spangdahlem Booster Club during '726 A.M.S Day.'
- Used strong interpersonal communication skills to convey information to others.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
Associate of Applied Science - Communications & Filmmaking
Century College
White Bear Lake, MN12.2024
Skills
- Leadership
- Collaboration
- Customer Service
- Communication
- Conflict Resolution
- Organization
- Attention to Detail
- Interpersonal Skills
- Creativity
- Task Delegation
- Cash handling accuracy
- Product upselling
Timeline
Barista Shift Supervisor
The Wild Bean
08.2023 - Current
Store Support Supervisor
Whole Foods Market
10.2021 - 12.2023
Nanny
Private Clients
08.2020 - 03.2021
Campaign Coordinator
Senator Julia Coleman
10.2019 - 11.2020
Summer Painter
College Pro Painters
05.2019 - 08.2019
Volunteer
United States Air Force
05.2018 - 08.2018
Social Media Manager
Polly Meyer Executive Consulting
01.2016 - Current
Videographer
Miss. America Pageants
02.2015 - 02.2021
Associate of Applied Science - Communications & Filmmaking
Century College
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