Catherine Schuyler

Inbound Stow, ISS, IOL, Decant, Damages

• Responsible for storing merchandise in assorted size bins, to be pulled for fulfillment of orders.
• All items are inspected for damages, then scanned as they are stowed to ensure virtual and physical locations match accuracy of inventory to prevent false overages or true shortages.
• Inbound support with problem solve, inventory defect tracking to resolve vendor and customer requests.
• Researching inventory out of location.
• Solving product descriptions such as ASINS or UPC labels.
• Identifying problems and addressing them through daily reports.

• Management and supervision of all aspects of daily operations.
• Responsibilities included but not limited to new employee training, front desk operations; daily cash management with accounts receivable reports, bank deposits; food and beverage menu planning, ordering all food and hotel supplies.
• Managed correspondence from guest reviews.
• Served as the Brand Ambassador for the hotel corporation.

• Oversaw and trained front desk personnel with eye for hotel reputation, staff productivity, and operational efficiency.
• Managed team schedules, ensuring adequate staffing levels for optimal front desk operations.
• Greeted guests upon arrival, offered assistance, and answered questions to build rapport and retention.
• Front desk personnel were trained by setting a superior example of accuracy and a warm hospitality rapport.
• Balanced daily cash and credit card payment transactions to successfully reduce reconciliations, maintained accurate financial records for the hotel.

• Managed and supervised departments in cooperation with the State of Florida, Leon, Jefferson and Wakulla counties.
• Built strong relationships with clients through consistent communication and excellent customer service.
• Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
• Worked closely with other team members to optimize sales strategies and achieve regional goals.

• Providing service to members of Florida Industry Associations.
• Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
• Maintained databases and contact lists to keep important contact information accurate and up to date.
• Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.

• Prepared and presented insurance packages for client review and implementation.
• Built strong relationships with clients through consistent communication and excellent customer service.
• Expanded client base by actively prospecting for new business opportunities and generating referrals.

• Library Cooperative System supporting the public libraries in Franklin, Jefferson, and Wakulla counties
• Grant writing included multiple proposals submitted to the State of Florida; collaborated with community team members from the Tri-county system to acquire the bookmobile, programming and events
• Coordinated with the counties to determine scheduling locations
• Management of vehicle maintenance
• Administrative duties included budgeting and accounting records for seven state and federal grants.

• SportsLife - Atlanta, GA
• Women's Fitness Spa - Norcross, GA
• Championed a culture of inclusivity and body positivity, fostering an environment that encouraged members to pursue their fitness goals with confidence and support.

• University of the South - Sewanee, TN
• Mary Baldwin University - Staunton, VA
• Southern College of Technology - Marietta, GA
• Management of food service departments; overseeing 140 schools/facilities in 34 states.

• Promoted and coordinated outside sales and catering functions; including golf tournaments, wedding/anniversary receptions, catering events at the Missouri State Capitol and Governor's Mansion.