Catherine Scurlock

Delivery Driver/Parts Puller

ORielly Autoparts

07.2017 - 06.2025

Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Completed rush deliveries on tight timetables to satisfy customer needs.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Loaded truck and properly secured items to prevent damage for deliveries.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Managed customer inquiries and complaints in polite and professional manner.
Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Verified accuracy of all deliveries against order forms.
Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Maintained strong relationships with clients through proactive communication and personalized service.
Expedited deliveries to meet customer deadlines and requirements.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Inspected and maintained delivery vehicles regularly to keep in safe working order.
Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
Kept detailed mileage and fuel reports to track overall fuel costs.
Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
Supported operational efficiency by accurately completing delivery paperwork and timely reporting.
Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
Improved delivery accuracy by diligently checking orders before departure.
Enhanced team knowledge by sharing best practices for navigation and time management.
Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.
Achieved record of zero accidents through adherence to traffic laws and safety protocols.
Supported positive customer experience by resolving delivery issues promptly and effectively.
Maintained clean and safe vehicle, contributing to positive image of company.
Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
Fostered strong relationships with customers, leading to increased loyalty and repeat business.
Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
Enhanced customer trust by providing courteous and professional service during deliveries.
Contributed to environmental sustainability by following eco-friendly driving practices.
Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
Reduced fuel consumption and costs with strategic planning and execution of delivery routes.
Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
Streamlined package handling procedures, reducing potential for damage and increasing customer satisfaction.
Strengthened company reputation through polite and friendly interactions with customers during deliveries.
Improved team morale and efficiency with regular maintenance checks, minimizing downtime due to vehicle issues.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Successfully avoided time delivery delays by carefully planning best routes.
Documented mileage, deliveries, pickups, customer issues and damages.
Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
Loaded and unloaded various delivery vehicles with correct order and balancing.
Drove truck in urban and rural areas to expertly make high volume of deliveries.
Fostered positive working relationships with regular customers.
Minimized company liability and risks to loads by obeying traffic laws.
Inspected load security and checked for damages.
Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
Kept detailed records of deliveries and money received from customers.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Protected people and equipment from hazardous materials by using correct procedures.
Identified mechanical issues, completed basic repairs and reported serious concerns to management.
Operated light trucks to deliver loads as far as [Number] miles from home location.
Filled out load paperwork and DOT-mandated log books.
Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
Supported a reduction in order errors by meticulously verifying part numbers before pulling from shelves.
Demonstrated adaptability, quickly learning new processes and systems as required for optimal performance.
Collaborated with warehouse staff to locate hard-to-find parts, ensuring timely completion of customer orders.
Supported cross-training initiatives, learning additional roles within the warehouse to provide coverage during peak times or staff absences effectively.
Enhanced team efficiency with effective communication and collaboration during high-priority tasks.
Reduced order processing times by implementing an improved system for organizing pulled parts, resulting in faster fulfillment of customer requests.
Assisted with the training and onboarding of new team members, sharing best practices and providing guidance as needed to ensure their success.
Streamlined the parts pulling process through effective organization of workspaces and efficient use of available tools.
Contributed to customer satisfaction by accurately pulling parts for repair jobs, minimizing delays in service provision.
Pulled and prepped all sheet metal to release to dispatch team.
Maximized inventory control by promptly returning unused or over-pulled parts to their designated locations within the warehouse.
Assisted with inventory control with cycle counting.
Improved inventory accuracy by diligently tracking and recording parts pulled for various projects.
Retrieved raw materials from part racks for placement in assigned bin locations.
Maintained a clean and safe work environment, adhering to company safety guidelines and procedures.
Identified opportunities for process improvement, actively sharing ideas on how to streamline operations while maintaining quality standards.
Maintained yard and dismantling area safety by removing excess debris and materials.
Assisted in reducing part retrieval time by regularly updating the inventory management system with accurate information.
Inspected parts and notified supervisor of needed damage or repairs.
Participated in periodic inventory audits, assisting with accurate counts of available stock while helping identify discrepancies requiring further investigation or resolution.
Placed vehicle inventory numbers on parts to properly identify items for counter associates.
Opened bales and crates to replenish stocked items in warehouse following inventory control measures.
Ensured compliance with company policies and procedures, maintaining a high level of professionalism and ethical conduct throughout all work-related activities.
Provided excellent internal customer service, addressing inquiries from technicians regarding part availability or location swiftly and professionally.
Removed usable parts and non-ferrous items from wreckage before scraping.
Contributed to overall team success by consistently meeting or exceeding daily productivity goals in parts pulling assignments.
Ensured timely completion of orders by prioritizing urgent requests and maintaining a well-organized workspace.
Tracked items for inventory and for conformance to company standards.
Enhanced workflow efficiency through active participation in regular team meetings, discussing challenges faced and proposing solutions as needed.
Picked and packed order items.
Kept work areas neat, clean and free from debris.
Followed orders precisely for correct items, sizes and quantities.
Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Stocked designated items on shelves, end caps and displays.
Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Safely and securely loaded items to prevent damage during transport.
Labeled products, rotated stock and fronted merchandise for appealing display.
Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Moved cardboard, plastic ties, and other debris from unboxing to trash.
Interacted with guests in friendly and knowledgeable way.
Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Moved merchandise using forklifts, pallet jacks and hand trucks.
Stocked shelves to match planogram images and instructions.
Reviewed order slips, picked products and staged merchandize to be shipped.
Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
Greeted customers and directed to requested products.
Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
Transported merchandise pallets to move in warehouse.
Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
Stocked warehouse efficiently by comparing item numbers with storage locations.
Disposed of damaged or defective items or coordinated returns to vendors for covered items.
Greeted store customers and discussed needs.
Prepared and checked outbound shipments for accuracy.
Coordinated efficient organization, palletizing and transportation of completed packages.
Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
Recorded daily activities for inventory control.
Managed timely and effective replacement of damaged or missing products.
Created and enforced detailed organization processes to increase quality and service standards.
Worked with customers to pack items according to specific desires and requirements.
Updated pricing by changing labels and signage for short-term promotions and final clearances.
Marked stock with identification tags and labels to outline information such as storage locations.
Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Received new stock and input values into computer system.
Noted unsafe components inside packages and discussed concerns with supervisors.
Updated merchandise pricing to match new values and special promotional rates.
Tracked production and quality control systems to proactively identify deficiencies.
Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
Supervised and trained new staff in performing census.
Maintained store assets with effective loss prevention strategies.
Pre-assembled containers to be easily selected by packing associates.
Checked product levels and recommended new purchases.
Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.

Summary

Overview

Work History

Delivery Driver/Parts Puller

Customer Service Representative

Housekeepereeping/Manager of Operations

Education

Associate of Applied Science - Criminal Justice

High School Diploma -

Skills

Timeline

Delivery Driver/Parts Puller

Customer Service Representative

Housekeepereeping/Manager of Operations

Associate of Applied Science - Criminal Justice

High School Diploma -

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