Catherine Sears
Ferris
Summary
Results-driven business professional with focus on developing strategic partnerships and driving growth. Proven ability to support project initiatives and foster client relationships. Reliable team player with knack for adapting to changing needs and achieving results.
Overview
19
19
years of professional experience
Work History
Business Development Intern
United Global Solutions
12.2024 - Current
- Managed inbound and outbound communications to facilitate customer inquiries and appointments.
- Utilized CRM software to track interactions and maintain detailed records of customer engagements.
- Developed knowledge of product offerings to effectively communicate features and benefits to potential clients.
- Cultivated relationships with prospective clients to identify business opportunities.
- Supported lead generation initiatives through targeted email campaigns and social media outreach.
- Increased client base by identifying potential customers and initiating strategic outreach.
- Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
Nurse Aide
At Home Healthcare Tyler
03.2021 - 2023
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs, reporting changes to nursing staff promptly.
- Administered medications and treatments as directed by healthcare professionals.
- Maintained accurate patient records, enhancing communication among care teams.
- Implemented infection control measures, promoting safety in home environments.
- Conducted patient assessments, identifying needs and adjusting care approaches accordingly.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted with daily living activities for patients, ensuring optimal independence and quality of life.
- Tended to patients with diverse medical conditions, including dementia, Parkinson''s disease, and diabetes, adapting care approaches accordingly.
- Enhanced patient comfort by providing exceptional personal care and maintaining a clean living environment.
- Scheduled and accompanied client to medical appointments.
- Maintained strict infection control protocols while performing wound care, catheter care, and other medical procedures.
- Assisted with patient transfer and ambulation.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Owner/Operator
B AND B Landscaping
08.2006 - 06.2020
- Managed daily operations to ensure service quality and efficiency in landscaping projects.
- Developed and maintained client relationships, resulting in repeat business and referrals.
- Oversaw scheduling and resource allocation for landscaping teams to optimize project completion.
- Trained staff on equipment use, safety protocols, and best practices for landscaping tasks.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Trained and motivated employees to perform daily business functions.
- Implemented effective financial management practices, improving cash flow and profitability.
- Assessed income and expenses and adapted plans to improve profit levels.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
Education
High School Diploma -
North Mesquite
Mesquite, TXSkills
- Leads management
- Teamwork and collaboration
- Multitasking
- Reliability
- Excellent communication
- Team leadership
- Self motivation
- Team building
- Goal setting
Timeline
Business Development Intern
United Global Solutions
12.2024 - Current
Nurse Aide
At Home Healthcare Tyler
03.2021 - 2023
Owner/Operator
B AND B Landscaping
08.2006 - 06.2020
High School Diploma -
North Mesquite