Summary
Overview
Work History
Education
Skills
Timeline
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Catherine Serrano

Longview

Summary

Dynamic cleaning contractor with extensive experience at Canon Safety/rhi Group, excelling in equipment maintenance and safety compliance. Proven ability to streamline cleaning procedures and manage inventory effectively. Recognized for outstanding attention to detail and commitment to maintaining a pristine environment, enhancing overall facility standards and employee satisfaction.

Overview

14
14
years of professional experience

Work History

Cleaning Contractor

Canon Safety/rhi Group
Kilgore
10.2020 - Current
  • Notified managers of repair needs or additions to building operating systems.
  • Assisted with special projects related to cleaning or maintenance when needed.
  • Maintained cleaning equipment in good working condition.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces in all areas of the facility.
  • Cleaned restrooms, including toilets, sinks, showers and bathtubs, and mirrors.
  • Mixed water and detergents or acids to prepare cleaning solutions.
  • Stripped, sealed and polished floors.
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Created inventory checklists and stocked housekeeping carts.
  • Replaced light bulbs as necessary throughout the building.
  • Dusted furniture, machines or equipment.
  • Complied with OSHA regulations for hazardous material disposal.
  • Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
  • Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
  • Checked inventory for required supplies and made lists for needed cleaning products.

Cleaning Contractor

Waukesha-Pearce Industries Inc.
Kilgore
06.2016 - Current
  • Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Completed routine maintenance checks, notifying management of needed repairs.
  • Replaced light bulbs as necessary throughout the building.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Created inventory checklists and stocked housekeeping carts.
  • Mixed water and detergents or acids to prepare cleaning solutions.
  • Cleaned restrooms, including toilets, sinks, showers and bathtubs, and mirrors.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces in all areas of the facility.
  • Transported heavy materials between job sites using company vehicles.
  • Maintained cleaning equipment in good working condition.
  • Assisted with special projects related to cleaning or maintenance when needed.
  • Removed snow from sidewalks using snowplows, snow blowers or snow shovels.
  • Notified managers of repair needs or additions to building operating systems.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
  • Monitored building security and safety by locking doors or avoiding hazards.
  • Steam-cleaned or shampooed carpets.

Assistant Store Manager

Kmart, Sears Holding
Longview
01.2011 - 06.2016
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Maintained a safe working environment by enforcing safety regulations.
  • Identified areas of operational inefficiency and implemented solutions to streamline processes.
  • Oversaw coaching and guidance of store employees to foster advancement in work operations.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Oversaw aspects of maintenance, inventory, and daily activity management.
  • Supervised cash handling processes to ensure accuracy of transactions.
  • Delegated work to staff, setting priorities and goals.
  • Trained new employees on store policies, procedures and customer service standards.

Education

High School Diploma -

Central High School
West Helena, AR
06-1984

Skills

  • Equipment maintenance
  • Cleaning procedures
  • Chemical handling
  • Inventory management
  • Floor care
  • Safety compliance
  • Commercial and residential cleaning

Timeline

Cleaning Contractor

Canon Safety/rhi Group
10.2020 - Current

Cleaning Contractor

Waukesha-Pearce Industries Inc.
06.2016 - Current

Assistant Store Manager

Kmart, Sears Holding
01.2011 - 06.2016

High School Diploma -

Central High School

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Catherine Serrano